Computer Not Shutting Down or Restarting

[Andre Lavictoire]

I recently bought a computer that had Windows Vista Home Prenium installed.
When I go to ShutDown or Restart the computer it doesn't .... I'm forced to
do a Cold Boot. Is there a Fix for this ?

 

[Richard Urban]

Pulling the plug will work also.

How about telling us what actually happens when you try to shutdown or
reboot and any error messages you receive?

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Regards,

Richard Urban MVP
Microsoft Windows Shell/User

 

[Guest]

A simple solution; take it back to the seller. It is under warranty.
Mick