Computer Locking up/Slow processing

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I am experiencing very frequent freezing in all programs & failure of the
mouse to engage options on pop up windows (eg "Allow this program outside of
protected zone" window) etc
Additionally,even though my notebook is only weeks old & ,I thought,cutting
edge technology,processing speed & download speeds are appalling-far ,far
worse than older operating systems.
Sure, I am on dial up,however downloads are 5,10 or even 20 times slower
than "spproximate or estimated download times"
Is this a Vista glitch,hardware or some other cause.
I have run several bug clearing programs and supposedly eliminated things
like spyware,trojan & worms etc,but this problem has existed since the first
connect.
So far, I am extremely disappointed with the performance of the notebook
(Asus) & the operating system (Vista Home premium).
Has anyone any ideas/suggestions on what might be wrong & how to solve it?
 
I have the same problem, also with an Asus notebook and Vista Home premium.
Still looking for a solution ...
 
robmacc said:
I am experiencing very frequent freezing in all programs & failure of
the mouse to engage options on pop up windows (eg "Allow this program
outside of protected zone" window) etc
Additionally,even though my notebook is only weeks old & ,I
thought,cutting edge technology,processing speed & download speeds
are appalling-far ,far worse than older operating systems.
Sure, I am on dial up,however downloads are 5,10 or even 20 times
slower than "spproximate or estimated download times"
Is this a Vista glitch,hardware or some other cause.
I have run several bug clearing programs and supposedly eliminated
things like spyware,trojan & worms etc,but this problem has existed
since the first connect.
So far, I am extremely disappointed with the performance of the
notebook (Asus) & the operating system (Vista Home premium).
Has anyone any ideas/suggestions on what might be wrong & how to
solve it?
Click to expand...

You had / have spyware, trojans and worms on your machine?

What is the spec of the machine? Who set it up? If it was a factory setup
there could be junk installed by them running on it.

Have you tried a system restore or a rebuild?
 
I have the same situation on a desktop. Intermittently, the computer hangs
for 5 to 15 seconds and then responds normally. I have not had it freeze
where I had to reboot, but the constant non-responsiveness is not what I was
expecting with Vista Business. I have a clean install, 2gig of PC6400,
Athlon x2 5600, nVidia 7900 video card with 256 mb, 7200rpm hard drive and a
Wireless Laser Desktop 6000 (Microsoft).

I have checked the error reports - nothing
I have done mem checks and all is okay.
DSL Connection with 6000+/700+ speeds, which I have no problem with.

The computer is not part of a network although it is running behind a D-Link
Wireless router. Never had a problem with XP.

What additional information should I supply to diagnose this issue?

Thanks in advance. Best Regards.



----- Original Message -----
From: "robmacc" <[email protected]>
Newsgroups: microsoft.public.windows.vista.performance_maintenance
Sent: Monday, April 30, 2007 1:00 AM
Subject: Computer Locking up/Slow processing
 
open the start menu and enter

problem

the hit enter and see what you can get from that tool.
 
Specs are- core 2 Duo T7200 2Ghz processor, 2gb Ram, 120gb HDD.
A "new" notebook,although it was open on the shelf of the store- not
connected to internet though.
The freezing is debilitating-Cannot cancel or close the window.
The only way I can move again is to restart.
I am about to take off the Norton security software (looks like it doesnt
work anyway!) and try another security program and see if that makes a
difference.
I have twice run a "free"program from Smart PC and both times (within 2
days) it revealed 3 (6 in total ) instances of Trojan.-2 of which were IN the
Norton program!
The 1-2-3 spyware program also deleted several instances of spyware.
Defender & Norton were and are showing the computer as free of all viruses &
operating normally. Seems also that the Asus live update is not working
 
Have you tried to contact Asus? I tried on the number I had,but seems it is
disconnected!
My specs are 2Ghz T7200 Core 2 Duo proc, 2 Gb Ram & 120Gb HDD which is by
far the fastest specs I have had and so far,it is by far the worst performing!
 
robmacc said:
Specs are- core 2 Duo T7200 2Ghz processor, 2gb Ram, 120gb HDD.
A "new" notebook,although it was open on the shelf of the store- not
connected to internet though.
The freezing is debilitating-Cannot cancel or close the window.
The only way I can move again is to restart.
I am about to take off the Norton security software (looks like it
doesnt work anyway!) and try another security program and see if that
makes a difference.
I have twice run a "free"program from Smart PC and both times (within
2 days) it revealed 3 (6 in total ) instances of Trojan.-2 of which
were IN the Norton program!
The 1-2-3 spyware program also deleted several instances of spyware.
Defender & Norton were and are showing the computer as free of all
viruses & operating normally. Seems also that the Asus live update is
not working
Click to expand...

Your specs are up to Vista okay so that shouldn't be a problem unless there
is a hardware fault on it (memory, motherboard or hard drive .. not much
left lol). Could you return it and get the store to take a look at it for
you? It might just need a reinstall and as you're unlikely to know its full
history that would be the route I would take first off.

If you can't get the store to look at it do you have a restore disc to take
the machine back to a factory state? If the machine was on the shelf it may
have been tinkered with by staff demo-ing it to customers. If you can
restore it I would do that and then remove any programs you don't want
before updating all drivers and imaging the OS and installing an AV program.
I used AVG which is free and so far I've had no trojans or viruses I ditched
Norton a long time ago and with free AV, Firewalls and Spyware applications
I don't see the need to pay for it. I'm also behind a NAT server and a
hardware firewall.

If you can't get to the store and you don't have a recovery disc I would
remove all software from the machine and get rid of the trojans, spyware and

I once had a client who got a virus and although the 'cleaning' apps they
used said it had been removed it kept coming back and I found that it
hadn't been removed fully. I used some instructions from Sophos to manually
remove all traces of it but I personally prefer to keep images of machines
so I can ghost them back and it's a lot faster than going through files and
the registry.

When you do get your machine clean and running okay don't go on-line before
you have an AV program installed and a firewall turned on :)
 
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