Computer hanging up

  • Thread starter Thread starter Neal
  • Start date Start date
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Neal

In advance, sorry for the long e-mail but I wanted to descirbe by situation
as best I could.

I bought a computer for a friend. HP Pavilion with an AMD 64. It came with
XP home. Friend and child got all kind of viruses etc. on it. I decided
the best solution would be to start over. The computer came with a recovery
partition. There have been no hardware changes to computer. I ran the
recovery procedure which reformated the main partition and loaded all of the
files. The computer then reboots and asks a few questions. It created a
single account "Owner" with administrator privliges.

I then did all of the XP updates including SP2. I installed Office Pro 2000
and a few other applications all of which I have used before on XP. I did
notice during this time that there were a few occasions when the computer
hung and the end of its normal rebooting during updating.

I now created a second user called "Buz". This one had limited rights.
When I logged out of "Owner" and logged into "Buz" the screen eventually
went blue (I think the default color setting I had) with the cursor showing.
It just hung there. I expected some delay the first time logging on while
it set up things, but it just hung. I shut the power off the computer and
rebooted the computer to no avail. I deleted the new account and created a
new one, nothing new.

With the two accounts present "Owner" and "Buz", the computer seems to work
o.k. in "Owner" but acts the same in "Buz". Now I deleted the account "Buz"
and shut down the computer. It hung on shut down. I had to manually shut
it down and reboot. With two accounts present (not using the second one,
"Buz") it will shut down but with only one account it won't.

And finally, I have several other computers (slower) with lots of software
on them running XP home or XP pro and they all shut down much more quickly
than this one does (when it does).

Any suggestions?
 
Neal said:
In advance, sorry for the long e-mail but I wanted to descirbe by
situation as best I could.

I bought a computer for a friend. HP Pavilion with an AMD 64. It
came with XP home. Friend and child got all kind of viruses etc. on
it. I decided the best solution would be to start over. The
computer came with a recovery partition. There have been no hardware
changes to computer. I ran the recovery procedure which reformated
the main partition and loaded all of the files. The computer then
reboots and asks a few questions. It created a single account
"Owner" with administrator privliges.

I then did all of the XP updates including SP2. I installed Office
Pro 2000 and a few other applications all of which I have used before
on XP. I did notice during this time that there were a few occasions
when the computer hung and the end of its normal rebooting during
updating.

I now created a second user called "Buz". This one had limited
rights. When I logged out of "Owner" and logged into "Buz" the screen
eventually went blue (I think the default color setting I had) with
the cursor showing. It just hung there. I expected some delay the
first time logging on while it set up things, but it just hung. I
shut the power off the computer and rebooted the computer to no
avail. I deleted the new account and created a new one, nothing new.

With the two accounts present "Owner" and "Buz", the computer seems
to work o.k. in "Owner" but acts the same in "Buz". Now I deleted
the account "Buz" and shut down the computer. It hung on shut down.
I had to manually shut it down and reboot. With two accounts present
(not using the second one, "Buz") it will shut down but with only one
account it won't.

And finally, I have several other computers (slower) with lots of
software on them running XP home or XP pro and they all shut down
much more quickly than this one does (when it does).

Any suggestions?

See http://aumha.org/win5/a/shtdwnxp.htm

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
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