computer freezes

  • Thread starter Thread starter bush
  • Start date Start date
B

bush

my son has a acer desktop with xp.after turning it off for the night because
of a storm now when it gets to the log in page it freezes.he has a password
on the machine but it freezes before anything can be done.we have tried
restarting many times and unplugging it but still the same.the cursor flashes
mabye twice and then freeze,,,help please
 
He could try tapping F8 right at Power On.
When, and if, a list of startup options appears, use the UP Arrow to select
Safe Mode, hit ENTER.

Once there, do a System restore to before problems.
Click Start>Programs>Accessories>System Tools>System Restore>follow
instructions
 
If you press the F8 key during the 'black screen', right after the BIOS
screen, a restart will show you the "Safe Mode Menu". You can try 'Last
Known Good Configuration" and, if no help, then "Safe Mode". In Safe Mode
you can run the "System Restore" app to fix problems.

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