Computer Freezes

  • Thread starter Thread starter Clint Marcotte
  • Start date Start date
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Clint Marcotte

I have 2 I series laptops that are freezing. When I go
into event viewer they both have the following error
under Application.

The timeout waiting for the performance data collection
function "PerfProc" in the "C:\WINNT\system32
\perfproc.dll" Library to finish has expired. There may
be a problem with this extensible counter or the service
it is collecting data from or the system may have been
very busy when this call was attempted.


Thanks
 
I tried both of these and it didn't work the computers
are still freezing. Does anyone have any other
suggestions?

Thanks Clint

-----Original Message-----
Do you need the counters? Try running;
WINMGMT /CLEARADAP

Or if that doesn't work, then you can run exctrlst.exe (Extensible Counter
Listing Tool) from the resource kit and disable the counters if you don't
need or use them. They're for use with Performance Monitor
http://www.microsoft.com/windows2000/techinfo/reskit/tool
Click to expand...
s/existing/exctrlst-o.asp

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Clint Marcotte said:
I have 2 I series laptops that are freezing. When I go
into event viewer they both have the following error
under Application.

The timeout waiting for the performance data collection
function "PerfProc" in the "C:\WINNT\system32
\perfproc.dll" Library to finish has expired. There may
be a problem with this extensible counter or the service
it is collecting data from or the system may have been
very busy when this call was attempted.


Thanks
Click to expand...


.
Click to expand...
 
It should have resolved the Event Viewer errors. For your other problem you
can use Task Manager and or Performance Monitor to see what process is
consuming the cpu/mem

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Clint said:
I tried both of these and it didn't work the computers
are still freezing. Does anyone have any other
suggestions?

Thanks Clint

-----Original Message-----
Do you need the counters? Try running;
WINMGMT /CLEARADAP

Or if that doesn't work, then you can run exctrlst.exe (Extensible Counter
Listing Tool) from the resource kit and disable the counters if you don't
need or use them. They're for use with Performance Monitor
http://www.microsoft.com/windows2000/techinfo/reskit/tool
Click to expand...
s/existing/exctrlst-o.asp

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Clint Marcotte said:
I have 2 I series laptops that are freezing. When I go
into event viewer they both have the following error
under Application.

The timeout waiting for the performance data collection
function "PerfProc" in the "C:\WINNT\system32
\perfproc.dll" Library to finish has expired. There may
be a problem with this extensible counter or the service
it is collecting data from or the system may have been
very busy when this call was attempted.


Thanks
Click to expand...


.
Click to expand...
Click to expand...
 
Just to clarify:
1) The laptops hard freeze (i.e. no mouse, keyboard, etc. are working).
2) You restart and go into the Event Log and see that error.

If the above is correct, then the most likely cause of the problem is a bad
driver. Have you checked w/the Laptop vendor to see if there is an updated
video driver available? You might also want to decrease the Video Hardware
acceleration from Maximum down a click or two (that will disable various
elements of acceleration and can make things more stable).

Pat

Dave Patrick said:
It should have resolved the Event Viewer errors. For your other problem you
can use Task Manager and or Performance Monitor to see what process is
consuming the cpu/mem

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

Clint said:
I tried both of these and it didn't work the computers
are still freezing. Does anyone have any other
suggestions?

Thanks Clint

-----Original Message-----
Do you need the counters? Try running;
WINMGMT /CLEARADAP

Or if that doesn't work, then you can run exctrlst.exe (Extensible Counter
Listing Tool) from the resource kit and disable the counters if you don't
need or use them. They're for use with Performance Monitor
http://www.microsoft.com/windows2000/techinfo/reskit/tool
Click to expand...
s/existing/exctrlst-o.asp

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]

:
I have 2 I series laptops that are freezing. When I go
into event viewer they both have the following error
under Application.

The timeout waiting for the performance data collection
function "PerfProc" in the "C:\WINNT\system32
\perfproc.dll" Library to finish has expired. There may
be a problem with this extensible counter or the service
it is collecting data from or the system may have been
very busy when this call was attempted.


Thanks


.
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