Computer Freezes after making Dialup Connection

  • Thread starter Thread starter sara
  • Start date Start date
S

sara

As soon as I make a dialup connection, my computer freezes
and I have to shut it off with the power button.
Sometimes I am able to authenticate to my ISP, sometimes
it happens as soon as their system answers. In any case,
it always happens. My mouse, keyboard, everything just
stops responding. Can't even control/alt/delete.


We had Kazaa, but removed it. I also reinstalled Windows
XP back to the original factory settings...no luck. Any
suggestions???

Thanks.

Sara
 
Have you tried to get assistance from you ISP?
Can you query your modem using modem diagnostics?
how about checking the status of your modem from the
control panel.
 
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