computer freezes after inactivity

  • Thread starter Thread starter hamaneggs
  • Start date Start date
H

hamaneggs

I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can
 
Sounds like an infection, but let's not go there yet...

Before you go down to the washing machine open Task Manager to the
Processes tab and park it in a corner of your screen. Order the
processes to appear in decreasing order of CPU usage. When you come back
and (presumably) your screen is frozen, what process is using the most
CPU time?
 
I will try this and get back to you with the answer as soon as I know. thank
you for your quick response
 
hamaneggs said:
I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can


Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.

nass said:
hamaneggs said:
I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can


Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
Hi,
Please follow the instructions on how to get the error messages that will
help us in troubleshooting your issue and then run a scan from the links
provided.

hamaneggs said:
Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.

nass said:
hamaneggs said:
I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can


Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
You didn't tell us that you were seeing a blue screen. That's a very
important piece of information. You need to tell the community the
complete text of any messages you are seeing. We don't know what
"hardware, blah blah" means.

In the case of a blue screen error we need at least this information:
the name of the error (it begins with STOP: 0x00...) and the title of
the error (which looks LIKE_THIS).

---
Leonard Grey
Errare humanum est
Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.

nass said:
hamaneggs said:
I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can

Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
okay here are the error messages i found:

These were in Application



Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 4/13/2008
Time: 1:24:48 AM
User: N/A
Computer: HAMANEGGS
Description:
Fault bucket 686628912.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 36 38 36 36 32 38 39 31 68662891
0010: 32 0d 0a

2..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/13/2008
Time: 1:24:44 AM
User: N/A
Computer: HAMANEGGS
Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 36 34 30 20 69 6e 16640 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000




none in security

these were in System....the DCOM error is in there quite a few times


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/15/2008
Time: 12:23:06 PM
User: NT AUTHORITY\SYSTEM
Computer: HAMANEGGS
Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 4/13/2008
Time: 12:35:42 PM
User: N/A
Computer: HAMANEGGS
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{216CA14B-D507-42D6-853B-23799C309515}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 40 00 00 00 @...



Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 4/10/2008
Time: 3:49:35 PM
User: N/A
Computer: HAMANEGGS
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 4/10/2008
Time: 8:14:01 AM
User: N/A
Computer: HAMANEGGS
Description:
The master browser has received a server announcement from the computer
JIMTHEBULL that believes that it is the master browser for the domain on
transport NetBT_Tcpip_{216CA14B-D507-42D. The master browser is stopping or
an election is being forced.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 4e 00 ......N.
0008: 00 00 00 00 43 1f 00 c0 ....C..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........



now I will continue with your last response and go through the cleaning
steps.






nass said:
Hi,
Please follow the instructions on how to get the error messages that will
help us in troubleshooting your issue and then run a scan from the links
provided.

hamaneggs said:
Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.

nass said:
:

I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can


Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
sorry leonard...i will copy word for word what the message says if i get it
again..that was the third time i had the blue screen because i didnt put the
puter on standby.

Leonard Grey said:
You didn't tell us that you were seeing a blue screen. That's a very
important piece of information. You need to tell the community the
complete text of any messages you are seeing. We don't know what
"hardware, blah blah" means.

In the case of a blue screen error we need at least this information:
the name of the error (it begins with STOP: 0x00...) and the title of
the error (which looks LIKE_THIS).

---
Leonard Grey
Errare humanum est
Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.

nass said:
:

I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can

Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
I have copies of the onecare results if you want them

hamaneggs said:
okay here are the error messages i found:

These were in Application



Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 4/13/2008
Time: 1:24:48 AM
User: N/A
Computer: HAMANEGGS
Description:
Fault bucket 686628912.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 36 38 36 36 32 38 39 31 68662891
0010: 32 0d 0a

2..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/13/2008
Time: 1:24:44 AM
User: N/A
Computer: HAMANEGGS
Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 36 34 30 20 69 6e 16640 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000




none in security

these were in System....the DCOM error is in there quite a few times


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/15/2008
Time: 12:23:06 PM
User: NT AUTHORITY\SYSTEM
Computer: HAMANEGGS
Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 4/13/2008
Time: 12:35:42 PM
User: N/A
Computer: HAMANEGGS
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{216CA14B-D507-42D6-853B-23799C309515}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 40 00 00 00 @...



Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 4/10/2008
Time: 3:49:35 PM
User: N/A
Computer: HAMANEGGS
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 4/10/2008
Time: 8:14:01 AM
User: N/A
Computer: HAMANEGGS
Description:
The master browser has received a server announcement from the computer
JIMTHEBULL that believes that it is the master browser for the domain on
transport NetBT_Tcpip_{216CA14B-D507-42D. The master browser is stopping or
an election is being forced.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 4e 00 ......N.
0008: 00 00 00 00 43 1f 00 c0 ....C..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........



now I will continue with your last response and go through the cleaning
steps.






nass said:
Hi,
Please follow the instructions on how to get the error messages that will
help us in troubleshooting your issue and then run a scan from the links
provided.

hamaneggs said:
Well nass and leonard, while keeping the task manager open yesterday, of
course it never froze. So last night, I closed all programs and left the task
manager open. When I got up, I had the dreaded blue screen(and this isnt the
first time) saying windows had detected something and shut down and to remove
newly installed software ,hardware, blah blah blah. So now what. And i
checked and samsung has nothing to download for this product.

:



:

I use Windows XP home version with service pak2. I can no longer get up and
fold a load of laundry without returning to find that the computer screen is
froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
computer to reboot. I have used all the maintenance tools that Windows
provides and ran McAfee scans and still the problem exists. I have removed
all unwanted programs. Now this started after I installed my new
SyncMaster220wm monitor that I received at Christmas. I did find an update in
Windows Update for this hardware and installed it but that didn't solve the
problem either. I had to turn off my energy saving scheme also because there
was no response when I touched the mouse. Sometimes it comes on after standby
and sometimes not. I don't know if turning off the computer constantly to
reboot is harmful but it is aggravating. Please help if you can


Never ever install an updates for drivers from Microsoft updates for
another vendor hardware, best if you update from the hardware vendor website!.

What the screen saver settings and your Power options set to?.


Have a look in the Event Viewer and send us the error messages you will see
there in your next post:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Scan for viruses with an up2date Anti-virus software (full scan).

Run disk clean up and then run this command:
sfc /scannow

HTH.
nass
 
Hi,
Please read the following info and then apply:

:

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 4/13/2008
Time: 1:24:48 AM
User: N/A
Computer: HAMANEGGS
Description:
Fault bucket 686628912.

This can be faulty RAM or abad Driver for a hardware!.
You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
======================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/13/2008
Time: 1:24:44 AM
User: N/A
Computer: HAMANEGGS
Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

A third-party application/toolbar installed that causing this error, try to
disable all non-verified Add-Ons.
===========================================================
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/15/2008
Time: 12:23:06 PM
User: NT AUTHORITY\SYSTEM
Computer: HAMANEGGS
Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM
within the required timeout.

Network devices.
<McAfee Forum Quote::>
Problem's got solved after disabling all "Networking Services" from
"Add/Remove Windows Components".
Error message's stopped appearing.
</Quote::>

Open a run command and type in:
cmd.exe click [OK] on the prompt command type in: and Hit Enter on your
Keyboard after each command:

netsh winsock reset catalog
netsh int ip reset reset.log

Check your Services are Started:
Open a run command and type in:
services.msc click [OK] and locate these services and make sure they
started Auto:
- DHCP Client
- DNS Client
- Computer Browser
- Network Location Awareness
- Server
- TCP/IP Netbios helper
- Workstation

Reboot your machine, does the connection okay?.
========================================================
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 4/13/2008
Time: 12:35:42 PM
User: N/A
Computer: HAMANEGGS
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{216CA14B-D507-42D6-853B-23799C309515}. The
backup browser is stopping.

Browse List Problems When File and Print Sharing Is Not Installed
http://support.microsoft.com/kb/254527
Troubleshooting the Microsoft Computer Browser Service
http://support.microsoft.com/?id=188305

How to determine and recover from Winsock2 corruption
http://support.microsoft.com/kb/811259

Open a run command and type in these commands:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
or you can download the winsockFixer from here:
http://www.nasstec.co.uk/tools.html
==========================================================
Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 4/10/2008
Time: 3:49:35 PM
User: N/A
Computer: HAMANEGGS
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

You have an issue with the NTP time server.

W32Time frequently logs Event
http://support.microsoft.com/kb/830092

Time synchronization may not succeed when you try to synchronize with a
non-Windows NTP server in Windows Server 2003

http://support.microsoft.com/kb/875424
================================================================
Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 4/10/2008
Time: 8:14:01 AM
User: N/A
Computer: HAMANEGGS
Description:
The master browser has received a server announcement from the computer
JIMTHEBULL that believes that it is the master browser for the domain on
transport NetBT_Tcpip_{216CA14B-D507-42D. The master browser is stopping or
an election is being forced.

NetBT_Tcpip_{21A0D4A4-834E-49CC-8. located here:
[-]HKLM\SYSTEM\CurrentControlSet\Services\MRXSMB

Error message: "The redirector failed to determine the connection type"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315244

Update for Windows XP Service Pack 2 (KB884020)
<Overview>
This update helps resolve an issue on computers running Windows XP Service
Pack 2. Programs that connect to IP addresses in the loopback address range
may not work as expected and you may receive an error message indicating you
cannot establish a connection. After you install this item, you may have to
restart your computer.
http://www.microsoft.com/downloads/...D2-5034-4BBB-B74D-AD8430A1F7C8&displaylang=en
Determining the Cause of an "MRxSmb 3034" Warning
http://support.microsoft.com/kb/263142
How to Fix Master Browser (MRxSmb) Event ID 8003 errors
http://weblog.techdad.net/2007/05/09/how-to-fix-master-browser-mrxsmb-event-id-8003-errors/
MRXsmb errors in your system event log files after XP sp2?
http://msmvps.com/blogs/bradley/archive/2004/11/04/17963.aspx

Direct hosting of SMB over TCP/IP
http://support.microsoft.com/kb/204279

HTH.
nass
 
well now nass, i have way out performed in the computer stuff today. the
solutions that you sent to me are at first glance out of my realm but i will
study them further tomorrow and decide what im gonna do. thank you so much
for all your help. leonard may come up with something also. thanks again

nass said:
Hi,
Please read the following info and then apply:

:

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 4/13/2008
Time: 1:24:48 AM
User: N/A
Computer: HAMANEGGS
Description:
Fault bucket 686628912.

This can be faulty RAM or abad Driver for a hardware!.
You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
======================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/13/2008
Time: 1:24:44 AM
User: N/A
Computer: HAMANEGGS
Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

A third-party application/toolbar installed that causing this error, try to
disable all non-verified Add-Ons.
===========================================================
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/15/2008
Time: 12:23:06 PM
User: NT AUTHORITY\SYSTEM
Computer: HAMANEGGS
Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM
within the required timeout.

Network devices.
<McAfee Forum Quote::>
Problem's got solved after disabling all "Networking Services" from
"Add/Remove Windows Components".
Error message's stopped appearing.
</Quote::>

Open a run command and type in:
cmd.exe click [OK] on the prompt command type in: and Hit Enter on your
Keyboard after each command:

netsh winsock reset catalog
netsh int ip reset reset.log

Check your Services are Started:
Open a run command and type in:
services.msc click [OK] and locate these services and make sure they
started Auto:
- DHCP Client
- DNS Client
- Computer Browser
- Network Location Awareness
- Server
- TCP/IP Netbios helper
- Workstation

Reboot your machine, does the connection okay?.
========================================================
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 4/13/2008
Time: 12:35:42 PM
User: N/A
Computer: HAMANEGGS
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{216CA14B-D507-42D6-853B-23799C309515}. The
backup browser is stopping.

Browse List Problems When File and Print Sharing Is Not Installed
http://support.microsoft.com/kb/254527
Troubleshooting the Microsoft Computer Browser Service
http://support.microsoft.com/?id=188305

How to determine and recover from Winsock2 corruption
http://support.microsoft.com/kb/811259

Open a run command and type in these commands:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
or you can download the winsockFixer from here:
http://www.nasstec.co.uk/tools.html
==========================================================
Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 4/10/2008
Time: 3:49:35 PM
User: N/A
Computer: HAMANEGGS
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

You have an issue with the NTP time server.

W32Time frequently logs Event
http://support.microsoft.com/kb/830092

Time synchronization may not succeed when you try to synchronize with a
non-Windows NTP server in Windows Server 2003

http://support.microsoft.com/kb/875424
================================================================
Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 4/10/2008
Time: 8:14:01 AM
User: N/A
Computer: HAMANEGGS
Description:
The master browser has received a server announcement from the computer
JIMTHEBULL that believes that it is the master browser for the domain on
transport NetBT_Tcpip_{216CA14B-D507-42D. The master browser is stopping or
an election is being forced.

NetBT_Tcpip_{21A0D4A4-834E-49CC-8. located here:
[-]HKLM\SYSTEM\CurrentControlSet\Services\MRXSMB

Error message: "The redirector failed to determine the connection type"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315244

Update for Windows XP Service Pack 2 (KB884020)
<Overview>
This update helps resolve an issue on computers running Windows XP Service
Pack 2. Programs that connect to IP addresses in the loopback address range
may not work as expected and you may receive an error message indicating you
cannot establish a connection. After you install this item, you may have to
restart your computer.
http://www.microsoft.com/downloads/...D2-5034-4BBB-B74D-AD8430A1F7C8&displaylang=en
Determining the Cause of an "MRxSmb 3034" Warning
http://support.microsoft.com/kb/263142
How to Fix Master Browser (MRxSmb) Event ID 8003 errors
http://weblog.techdad.net/2007/05/09/how-to-fix-master-browser-mrxsmb-event-id-8003-errors/
MRXsmb errors in your system event log files after XP sp2?
http://msmvps.com/blogs/bradley/archive/2004/11/04/17963.aspx

Direct hosting of SMB over TCP/IP
http://support.microsoft.com/kb/204279

HTH.
nass
 
just to update you on the sfc /scannow:

sfc /scannow results

Files that are required for Windows to run properly must be copies to the
DLL Cache............Insert your Windows XP Home Edition CD-ROM now

which I did and hit retry.....but the version on the CD is older than what I
have on the system so it keeps saying retry retry.....when I hit cancel it
says I can skip the file but the same box keeps coming up so I says
fuhgetaboutit.





hamaneggs said:
well now nass, i have way out performed in the computer stuff today. the
solutions that you sent to me are at first glance out of my realm but i will
study them further tomorrow and decide what im gonna do. thank you so much
for all your help. leonard may come up with something also. thanks again

nass said:
Hi,
Please read the following info and then apply:

:

Event Type: Error
Event Source: Application Hang
Event Category: None
Event ID: 1001
Date: 4/13/2008
Time: 1:24:48 AM
User: N/A
Computer: HAMANEGGS
Description:
Fault bucket 686628912.

This can be faulty RAM or abad Driver for a hardware!.
You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
======================================================
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 4/13/2008
Time: 1:24:44 AM
User: N/A
Computer: HAMANEGGS
Description:
Hanging application iexplore.exe, version 7.0.6000.16640, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

A third-party application/toolbar installed that causing this error, try to
disable all non-verified Add-Ons.
===========================================================
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/15/2008
Time: 12:23:06 PM
User: NT AUTHORITY\SYSTEM
Computer: HAMANEGGS
Description:
The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM
within the required timeout.

Network devices.
<McAfee Forum Quote::>
Problem's got solved after disabling all "Networking Services" from
"Add/Remove Windows Components".
Error message's stopped appearing.
</Quote::>

Open a run command and type in:
cmd.exe click [OK] on the prompt command type in: and Hit Enter on your
Keyboard after each command:

netsh winsock reset catalog
netsh int ip reset reset.log

Check your Services are Started:
Open a run command and type in:
services.msc click [OK] and locate these services and make sure they
started Auto:
- DHCP Client
- DNS Client
- Computer Browser
- Network Location Awareness
- Server
- TCP/IP Netbios helper
- Workstation

Reboot your machine, does the connection okay?.
========================================================
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 4/13/2008
Time: 12:35:42 PM
User: N/A
Computer: HAMANEGGS
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{216CA14B-D507-42D6-853B-23799C309515}. The
backup browser is stopping.

Browse List Problems When File and Print Sharing Is Not Installed
http://support.microsoft.com/kb/254527
Troubleshooting the Microsoft Computer Browser Service
http://support.microsoft.com/?id=188305

How to determine and recover from Winsock2 corruption
http://support.microsoft.com/kb/811259

Open a run command and type in these commands:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
or you can download the winsockFixer from here:
http://www.nasstec.co.uk/tools.html
==========================================================
Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 4/10/2008
Time: 3:49:35 PM
User: N/A
Computer: HAMANEGGS
Description:
The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 14 minutes. NtpClient has no
source of accurate time.

You have an issue with the NTP time server.

W32Time frequently logs Event
http://support.microsoft.com/kb/830092

Time synchronization may not succeed when you try to synchronize with a
non-Windows NTP server in Windows Server 2003

http://support.microsoft.com/kb/875424
================================================================
Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 4/10/2008
Time: 8:14:01 AM
User: N/A
Computer: HAMANEGGS
Description:
The master browser has received a server announcement from the computer
JIMTHEBULL that believes that it is the master browser for the domain on
transport NetBT_Tcpip_{216CA14B-D507-42D. The master browser is stopping or
an election is being forced.

NetBT_Tcpip_{21A0D4A4-834E-49CC-8. located here:
[-]HKLM\SYSTEM\CurrentControlSet\Services\MRXSMB

Error message: "The redirector failed to determine the connection type"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315244

Update for Windows XP Service Pack 2 (KB884020)
<Overview>
This update helps resolve an issue on computers running Windows XP Service
Pack 2. Programs that connect to IP addresses in the loopback address range
may not work as expected and you may receive an error message indicating you
cannot establish a connection. After you install this item, you may have to
restart your computer.
http://www.microsoft.com/downloads/...D2-5034-4BBB-B74D-AD8430A1F7C8&displaylang=en
Determining the Cause of an "MRxSmb 3034" Warning
http://support.microsoft.com/kb/263142
How to Fix Master Browser (MRxSmb) Event ID 8003 errors
http://weblog.techdad.net/2007/05/09/how-to-fix-master-browser-mrxsmb-event-id-8003-errors/
MRXsmb errors in your system event log files after XP sp2?
http://msmvps.com/blogs/bradley/archive/2004/11/04/17963.aspx

Direct hosting of SMB over TCP/IP
http://support.microsoft.com/kb/204279

HTH.
nass
 
hamaneggs said:
just to update you on the sfc /scannow:

sfc /scannow results

Files that are required for Windows to run properly must be copies to the
DLL Cache............Insert your Windows XP Home Edition CD-ROM now

which I did and hit retry.....but the version on the CD is older than what I
have on the system so it keeps saying retry retry.....when I hit cancel it
says I can skip the file but the same box keeps coming up so I says
fuhgetaboutit.

Either you can slipstream the SP2 on your CD and perfrom the system file
checker by following the steps here:
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp
Or try to run the (sfc) from the Windows setup directory i386 by following
the steps here:
http://www.updatexp.com/scannow-sfc.html
HTH.
nass
 
hooray and eureka.....i completed the task of sfc/scannow with success. Now
do I have to go back and change the source path back to D:/ or leave alone?I
used the i386 method. And as to your solutions on errors. Is there one in
particular that is likely causing the freezing problem or are they all
related or is this just a throw it all against the wall and see what sticks
kind of thing? And are they listed in order that I do these things or doesn't
it matter? Please bear with me as I am not used to fixing these problems.
 
Problem occurred after a Samsung SyncMaster220wm monitor was installed.
Samsung suppled some utilities with many of the monitors, and some of these
caused problems when I installed and used them with a 930B monitor. Perhaps
you can see if any of these utilities are installed and active on your
system? They were mainly related to monitor color adjustment. Eventually,
one of the utilities was updated by download from a Samsung web site.
Another was not, and Samsung recommended to not use it. In my case, with XP
SP-1, the utilities caused crashes when I attempted to use them. (And not
all the time, just to confuse matters!)
 
hamaneggs said:
hooray and eureka.....i completed the task of sfc/scannow with success. Now
do I have to go back and change the source path back to D:/ or leave alone?I
used the i386 method. And as to your solutions on errors. Is there one in
particular that is likely causing the freezing problem or are they all
related or is this just a throw it all against the wall and see what sticks
kind of thing? And are they listed in order that I do these things or doesn't
it matter? Please bear with me as I am not used to fixing these problems.


You have the info and you can Revert back the path as it was, after solving
the problem best if you slipstreamed the SP2 to the XP CD installation media!.

Yes as they instructed perform them, RAM test - Add-Ons disable and the rest
of the troubleshooting.
Good luck.
Let us know your progress.
nass
 
What is the status of McAfee on your computer? Is the virus definition
service updating regularly without problems?

Are you running McAfee Internet Security and Windows Live OneCare at the
same time?

How much RAM memory?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?



--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Hi Gerry, I have the latest and greatest McAfee and get updates regularly. I
have Windows Live OneCare that I ran yesterday. They don't scan at the same
time if that is what you mean.How often should these scans be performed for
both programs?I have a 38.2 gb hard drive with 15.5 free space and hubby says
I have 512 ram memory and suggested I look into adding more. On the Commit
Charge it reads as follows:

Total 324556
Limit 1276384
Peak 415484

thank you for your input
 
I am starting the solutions that you suggested and changed the source path in
the registry. Now one more thing. Should I delete the i386 folder from the C:
drive or leave it there? And sorry but the slipstream thing was way over my
head.
 
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