computer crashes

  • Thread starter Thread starter Reed
  • Start date Start date
R

Reed

Recently my computer seems to shutdown but not is a good
way, it happens when I am doing things such and typing a
help message, or playing games ect. But when it does this
it just freezes the screen and the computer makes a noise
and sounds like it lost power and freezes and it doesnt
restart but just sits there untill i hit reset.
 
Hi Reed,

Sounds like malfunctioning hardware. You might want to run a software check
on the system ram, but you may need to bring it in to a shop for testing.
Eliminate possible software conflicts first, this can help:

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

If you want to check the memory, there is a free program here:
http://www.simmtester.com/page/products/doc/download.asp

But keep in kind that a thorough test can only be done with test equipment
at a computer shop.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x

Associate Expert - WinXP - Expert Zone
 
Reed said:
Recently my computer seems to shutdown but not is a good
way, it happens when I am doing things such and typing a
help message, or playing games ect. But when it does this
it just freezes the screen and the computer makes a noise
and sounds like it lost power and freezes and it doesnt
restart but just sits there untill i hit reset.
Click to expand...

Begin at the beginning: Check out your hardware:

1. Make sure your CPU and case temperatures are OK.

2. Shut down your computer and turn off power at the
surge protector or unplug it. Take the standard
protections against static electricity.

3. Open up your computer and dust it out. Make sure
all your CPU and case fans are working.

4. Reseat all the modules and cables inside your computer.

5. Run a full set of hardware diagnostics. ("diag378.exe",
downloadable from ftp://ftp1.dell.com/diags, after a few
complaints, will run on most non-Dell computers.)
You should get zero errors.

6. Run "memtest86" (download from http://www.memtest86.com)
to thoroughly check out your memory. You should get
zero errors.

-- Bob Day
 
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