Computer Crashes and reboots after Secuity Update

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Guest

For some reason, my Windows XP professional decided to turn on security
updates. So it starts downloading a security update and I rebooted once it
installed it. Now after the Windows logo appears and theblue loading bar
appears, for a split second I think the logon screen appears and then the
computer rebbots itself and the only way to get out of this endless loop, is
to turn the computer off at the power point. I don't think anyone else has
this problem. Please help!

I have also tried to contact Microsoft by e-mail but becuase I can't even
get Windows to boot, (I'm using someone elses computer) I can't find out my
product number. I have also tried to reboot or start the computer in safe
mode with the bare minimum but it also crashes and restarts.

Thanks for the help in advance. Josh
 
In Josh <[email protected]> had this to say:

My reply is at the bottom of your sent message:
For some reason, my Windows XP professional decided to turn on
security updates. So it starts downloading a security update and I
rebooted once it installed it. Now after the Windows logo appears and
theblue loading bar appears, for a split second I think the logon
screen appears and then the computer rebbots itself and the only way
to get out of this endless loop, is to turn the computer off at the
power point. I don't think anyone else has this problem. Please help!

I have also tried to contact Microsoft by e-mail but becuase I can't
even get Windows to boot, (I'm using someone elses computer) I can't
find out my product number. I have also tried to reboot or start the
computer in safe mode with the bare minimum but it also crashes and
restarts.

Thanks for the help in advance. Josh
Click to expand...

If you can't access the OS and there's no specific error message the very
first troubleshooting step to consider is usually a repair installation:

Repair Installation of XP:
http://kgiii.info/windows/XP/general/xprepair.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/

"My life is spent in one long effort to escape from the commonplaces of
existence." - Sherlock Holmes
 
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