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I spoke to HP support last night via an online chat session at:
http://ipgweb.cce.hp.com/psgna/call...383&submitHUB.y=6&lang=en&submitHUB.x=7&cc=us
They sent me two PDF documents. The photo in these manuals look like the
photo at:
http://www.fixya.com/support/p356246-compaq_presario_5bw284_202493_003_pc
Don't know why photos/video at HP site for 5BW284 doesn't match. Can only
assume your model number is wrong or HP site is wrong. I suspect HP site
wrong.
Believe I have answer for your questions. You may follow my interpretation
of the instructions that I read in the manual or you may request that HP
email you manuals via online chat. May be hard for tech to explain in chat
session so have them email manuals.
NOTE: Links in PDF manuals to pages at HP site are broken. HP moved
referenced documents. Page down through document to see needed information
or click links in this order: Removal and Replacement Procedures >
Preparation for Disassembly > Side Access Panel > Next Step > Removing the
Top Door > Next Step > Removing the Top Door Continued > Next Step >
Removing the Top Door Continued > Optical and Mass Storage Devices >
CD/CD-RW and or DVD Drive > Next Step > Next Step > Next Step.
My instructions for removing CD drive: Remove side cover. Find plastic tab
with lock symbol inside case located directly below CD drive. Grasp tab and
rotate downwards. The tab appears rotate on a shaft.
On the outside of the case: Press the indention at the top of the CD Storage
door and open door. Press your fingers into the indentations at the bottom
of the plastic fascia that surrounds the CD drive and pull the fascia
forward until the top tabs release from the slots on the chassis. To release
the drive, press inward on the metal spring tabs at the front of the drive
mounting rails on both sides of the drive and pull out the drive.
NOTE: Drive rails mounted on both sides that allow the drive to side in and
out of case. Uncommon but my preferred method of drive mounting.
Good Luck
pcbuilder98