P
Printer Guy
Recently, the company that I work for purchased Lexmark inkjet
printers through eBay. The models were the Z45 and Z54, which only
uses a USB port to receive data. After acquiring one of them for
myself, which was a Z45, I installed the printer's software via the
Add Printer wizard on my Windows ME based Compaq Pentium III computer
and attempted to print, but instead of printing, I got "printer cannot
communicate with computer" messages. After several attempts at
printing, I removed and re-installed the printer software via CD-ROM
and current drivers downloaded from Lexmark's website, but the results
were the same. Assuming that the problem was limited to the Z45, I
decided to use the Z54, which didn't fair any better. Also, when I
decided to re-install the software for my Lexmark Z52 printer, it also
didn't print via USB, something that hadn‘t occurred previously.
However, it will print with a parallel connection, but even that is
somewhat tenuous, for it doesn't initialize when the computer boots up
(it has to be turned off and on again for the computer to recognize
it). The reason that I need a printer was because another Z52 that I
was using "died" when the motor that controls the cartridges' movement
stopped working and the printer became unusable. Could that be the
cause of the problem? Also, I briefly tried to print with another Z52
that gave me error messages because it was missing a cartridge (could
this also be a factor?). BTW, all the Lexmark printers mentioned in
this post worked when they were connected to our other computers,
which all use the Windows XP operating system.
Anyway, does anyone know of a way to fix my problem? Any advice in
this matter would be greatly appreciated.
Printer Guy
printers through eBay. The models were the Z45 and Z54, which only
uses a USB port to receive data. After acquiring one of them for
myself, which was a Z45, I installed the printer's software via the
Add Printer wizard on my Windows ME based Compaq Pentium III computer
and attempted to print, but instead of printing, I got "printer cannot
communicate with computer" messages. After several attempts at
printing, I removed and re-installed the printer software via CD-ROM
and current drivers downloaded from Lexmark's website, but the results
were the same. Assuming that the problem was limited to the Z45, I
decided to use the Z54, which didn't fair any better. Also, when I
decided to re-install the software for my Lexmark Z52 printer, it also
didn't print via USB, something that hadn‘t occurred previously.
However, it will print with a parallel connection, but even that is
somewhat tenuous, for it doesn't initialize when the computer boots up
(it has to be turned off and on again for the computer to recognize
it). The reason that I need a printer was because another Z52 that I
was using "died" when the motor that controls the cartridges' movement
stopped working and the printer became unusable. Could that be the
cause of the problem? Also, I briefly tried to print with another Z52
that gave me error messages because it was missing a cartridge (could
this also be a factor?). BTW, all the Lexmark printers mentioned in
this post worked when they were connected to our other computers,
which all use the Windows XP operating system.
Anyway, does anyone know of a way to fix my problem? Any advice in
this matter would be greatly appreciated.
Printer Guy