common folder at start up

G

Guest

Can someone help me solve the problem with a common folder that is empty but
being opened on my desktop everytime I restart my computer? I am not the
smartest when it comes to computers so please speak slow lol thanks for your
help everyone.
 
R

Rick \Nutcase\ Rogers

Hi,

Usually a damaged registry key. Click start/run, type msconfig and click ok.
Go to the startup tab, look at entries loading from this location:

C:\Program Files\Common Files\....

One of these entries is likely damaged, try disabling them to decipher which
one is the issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
G

Guest

It didnt seem to make a difference. There was three items and I disabled them
but the problem is still there. Any other advice anyone please? Or should I
just give in and reformat my system?
 
R

Rick \Nutcase\ Rogers

Hi Will,

Give in and format? Nah, you shouldn't have to get that drastic. This can be
caused by leftovers from cleaning up spyware as well. Try this:

Control Panel/Folder Options/View tab, uncheck the line "restore previous
folder windows at logon". Click apply/ok, do not reboot yet.

Start/run msconfig, on the general tab select the diagnostic mode. Click
apply/ok and reboot at prompted.

The folder should not show up now. Rerun msconfig, put the system back in
normal mode. Click apply/ok and reboot once more. Does this help?

For most users, this will resolve the issue. For some that still have
registry damage it will not. If this is the case, could you please export
and post the contents of these keys in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this one
at a time). Click on the key, then on file/export. Give it any name, then
save to the desktop. Once you have saved both keys, close the registry
editor. Right-click one of the saved files on the desktop, choose edit, it
should open in notepad. Click edit/select all/edit/copy. Open a response to
this post and click in the message text area. Hit ctrl+v to paste the
contents. Repeat for the other saved key, then send the post for
examination.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 

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