common client user session problem

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello,

Could you please help me with the following problem I am having:

"When I start the computer, it shows a window which says the following:
Common Client User Session has encountered a problem and needs to close."

Then I looked at the technical information it gives and it shows the
following:

"Exception information

Code: 0x00000ld
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x000000000189fd7d

Appname: ccapp.exe
Appversion: 2.0.2.806
Modname: unknown
ModVer: 0.0.0.0
Offset: 0189fd7d

This is the condition of Common Client User when this error occurs.

Then when I point my mouse cursor to the Norton Internet Security
Professional tray icon, it disappears, together with another icon.
At the same time in the settings of Norton Internet Security I cannot enable
realtime protection of my computer from viruses.

So, please could you tell me what this is and what I can do to get rid of
this problem. I will be very grateful to you.

Thank you very much in advance for your kind assistance and your time.
 
Visit the experts at the "Symantec" website and/or use their knowledge base.

--
"SpongeBob SquarePants"
"Who lives in a pineapple under the sea?"

Small Note: If you want to learn how to fix/do something, I'll point you to
it, but if you want me to do your work for you, it will cost you $50 USD per
hour - your choice.
 
Back
Top