G
Guest
Hello,
Could you please help me with the following problem I am having:
"When I start the computer, it shows a window which says the following:
Common Client User Session has encountered a problem and needs to close."
Then I looked at the technical information it gives and it shows the
following:
"Exception information
Code: 0x00000ld
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x000000000189fd7d
Appname: ccapp.exe
Appversion: 2.0.2.806
Modname: unknown
ModVer: 0.0.0.0
Offset: 0189fd7d
This is the condition of Common Client User when this error occurs.
Then when I point my mouse cursor to the Norton Internet Security
Professional tray icon, it disappears, together with another icon.
At the same time in the settings of Norton Internet Security I cannot enable
realtime protection of my computer from viruses.
So, please could you tell me what this is and what I can do to get rid of
this problem. I will be very grateful to you.
Thank you very much in advance for your kind assistance and your time.
Could you please help me with the following problem I am having:
"When I start the computer, it shows a window which says the following:
Common Client User Session has encountered a problem and needs to close."
Then I looked at the technical information it gives and it shows the
following:
"Exception information
Code: 0x00000ld
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x000000000189fd7d
Appname: ccapp.exe
Appversion: 2.0.2.806
Modname: unknown
ModVer: 0.0.0.0
Offset: 0189fd7d
This is the condition of Common Client User when this error occurs.
Then when I point my mouse cursor to the Norton Internet Security
Professional tray icon, it disappears, together with another icon.
At the same time in the settings of Norton Internet Security I cannot enable
realtime protection of my computer from viruses.
So, please could you tell me what this is and what I can do to get rid of
this problem. I will be very grateful to you.
Thank you very much in advance for your kind assistance and your time.