Command to run Norton Viral Scan run box or command prompt/ "navwn32" doesn't work

  • Thread starter Thread starter Chad Harris
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Chad Harris

Does anyone know the correct command from the run box or the command prompt
to run a Norton viral scan in Win XP? I'm having compatibility issues with
NSW 2003 can't scan and LU won't work. I know scans are available at
Norton's and other AV company sites. I can't fix Live Update via their KB
1812 to do it , including manual uninstlal and reinstall, which is Norton
Symantec's universal solution to hundreds of problems or the renaming LU
file and downloading a current one so I can't get their update for XP SP2
since they won't put it on their site and insist on delivering it via LU.

Norton Live Update Downloads
http://www.symantec.com/techsupp/files/lu/lu.html

Error: "LU1812: An update failed to install. A program that was part of this
update failed when it ran. This update was not applied."
http://service1.symantec.com/SUPPOR...e=english&module=LU&error=1812&build=Symantec

I called Norton and their Tech Support gave me the command "navwnt32" for
running a scan from the run box and command prompt in XP that does not work.
I haven't been able to find it anywhere on their site.

*Two other antivirus programs accessible by Dos--I was curious about these*

1) I wondered if these still will work in the dos emulation environment of
Win XP?
2) Would they conflict with NAV program or cause any other problems--I'm
just looking for alternative scans.


--Could I use them without causing problems for the parts of NAV that do
work--the main ones--Autoprotect (which also blocks scripts and scans
emails) and Email Scanning, File Scanning and Script Blocking--the
duplicative programs that do the same thing auto protect does that Symantec
hypes to the public with those names.

VSAFE--loads the VSAFE program into memory where it watchs (I don't know how
efficiently) for viral activity with its 8 or so switches.

MSAV--MS Antivirus typing C:\>msav c: /c

Thanks,

Chad Harris
 
Chad Harris said:
Does anyone know the correct command from the run box or the command prompt
to run a Norton viral scan in Win XP? I'm having compatibility issues with
NSW 2003 can't scan and LU won't work. I know scans are available at
Norton's and other AV company sites. I can't fix Live Update via their KB
1812 to do it , including manual uninstlal and reinstall, which is Norton
Symantec's universal solution to hundreds of problems or the renaming LU
file and downloading a current one so I can't get their update for XP SP2
since they won't put it on their site and insist on delivering it via LU.

Norton Live Update Downloads
http://www.symantec.com/techsupp/files/lu/lu.html

Error: "LU1812: An update failed to install. A program that was part of this
update failed when it ran. This update was not applied."
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2003082911090713?O
penDocument&src=_mi&product=LU&version=2.5&language=english&module=LU&error=
1812&build=Symantec

I called Norton and their Tech Support gave me the command "navwnt32" for
running a scan from the run box and command prompt in XP that does not work.
I haven't been able to find it anywhere on their site.

*Two other antivirus programs accessible by Dos--I was curious about these*

1) I wondered if these still will work in the dos emulation environment of
Win XP?
2) Would they conflict with NAV program or cause any other problems--I'm
just looking for alternative scans.


--Could I use them without causing problems for the parts of NAV that do
work--the main ones--Autoprotect (which also blocks scripts and scans
emails) and Email Scanning, File Scanning and Script Blocking--the
duplicative programs that do the same thing auto protect does that Symantec
hypes to the public with those names.

VSAFE--loads the VSAFE program into memory where it watchs (I don't know how
efficiently) for viral activity with its 8 or so switches.

MSAV--MS Antivirus typing C:\>msav c: /c

Thanks,

Chad Harris
Click to expand...

Chad, what has this to do with microsoft.public.basic.dos?
 
Todd--

"Chad, what has this to do with microsoft.public.basic.dos?"

It was the only MSFT public dos group I could find and I was looking for commands in the XP environment to work with NAV. I know XP "does not have dos" but it does have a command prompt, a run box, and a dos emulator I think I have found them.

If you know of any other *more appropriate place to post*, let me know because you didn't say.

The command to bring up NAV is "navwnt" in the run box. Also adapting the commands to Win
XP in this Norton KB will give me some more to run a scan I believe:

http://service1.symantec.com/SUPPOR...88256a6300660971?OpenDocument&src=bar_sch_nam

To run in the XP "run box" or command prompt, I just have to adapt these commands to XP by subbing NT for 32 and tweaking them some.

Chad Harris




Chad Harris said:
Does anyone know the correct command from the run box or the command prompt
to run a Norton viral scan in Win XP? I'm having compatibility issues with
NSW 2003 can't scan and LU won't work. I know scans are available at
Norton's and other AV company sites. I can't fix Live Update via their KB
1812 to do it , including manual uninstlal and reinstall, which is Norton
Symantec's universal solution to hundreds of problems or the renaming LU
file and downloading a current one so I can't get their update for XP SP2
since they won't put it on their site and insist on delivering it via LU.

Norton Live Update Downloads
http://www.symantec.com/techsupp/files/lu/lu.html

Error: "LU1812: An update failed to install. A program that was part of this
update failed when it ran. This update was not applied."
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2003082911090713?O
penDocument&src=_mi&product=LU&version=2.5&language=english&module=LU&error=
1812&build=Symantec

I called Norton and their Tech Support gave me the command "navwnt32" for
running a scan from the run box and command prompt in XP that does not work.
I haven't been able to find it anywhere on their site.

*Two other antivirus programs accessible by Dos--I was curious about these*

1) I wondered if these still will work in the dos emulation environment of
Win XP?
2) Would they conflict with NAV program or cause any other problems--I'm
just looking for alternative scans.


--Could I use them without causing problems for the parts of NAV that do
work--the main ones--Autoprotect (which also blocks scripts and scans
emails) and Email Scanning, File Scanning and Script Blocking--the
duplicative programs that do the same thing auto protect does that Symantec
hypes to the public with those names.

VSAFE--loads the VSAFE program into memory where it watchs (I don't know how
efficiently) for viral activity with its 8 or so switches.

MSAV--MS Antivirus typing C:\>msav c: /c

Thanks,

Chad Harris
Click to expand...

Chad, what has this to do with microsoft.public.basic.dos?
 
I used google and other SE's extensively (they revealed next to nothing of
value and I have heard about the OS XP and I imagine there are XP groups
somewhere--and I did use one. It was at the top of the post you just
answered. I found the commands I wanted on Norton's site and adapted them
to XP and showed them (last post).

Thanks for the suggestions.

Chad Harris





This is a group about BASIC.

Try an XP group.

Use Google.

LB
 
Todd--
It was the only MSFT public dos group I could find and I was looking for
commands in the XP environment to work with NAV. I know XP "does not
have dos" but it does have a command prompt, a run box, and a dos
emulator I think I have found them.

If you know of any other *more appropriate place to post*, let me know
because you didn't say.
Click to expand...

You might try Norton's subscription support. It is after all, their product.
 
After all, it is Symantec/Norton's product--and a pretty lousy one at that
Todd. I know this company well and what they have and don't. I know
their products well and all their byzantine KB articles that have 3
articles introducing the fourth. I can fix a lot of their apps that get
broken but it's not worth it. Other companies don't make products that can
be as buggy to install and uninstall with a Windows OS--that take a 35-45
minute manual uninstall deleting 16 GUIDs and several other assorted reg
keys, folders, temporary folders and a special utility that doesn't work
that well and has a product that even the Windows Installer Cleanup Utility
does not clean up well. Other companies support their products a lot better
without 2 hour waits and growing for paid help that's not going to be worth
it because KBs are hard for some people to find on the site and written in
the poorest possible way.

I've spoken with their Tech Support a few times about the breaks with SP2,
the inadequate patch, and the totally goofy idea of Symantec/Norton to
refuse to make the patch available on theirs site any other way than Live
Update. That's because they are anxious to sell 2005 boxes.

I wouldn't waste a second paying Symantec a penny for subscription support
or anything else. There are two many good if not better AV companies who
make products for AV that are fully compatible with XP SP2 RTM without
Norton's stupid patches. That's why many people who write for the XP Xpert
Zone on MSFT's web site recommend them and people are taking their companies
away from Symantec's enterprise products now in exponentially increasing
numbers going to Trend. Kapersky, and Etrust make compatible products that
are as good, if not better and a whole less natively buggy than whatever
Symantec and their acquired company Norton make.

I think when Microsoft gets into the AV business, Symantecs days really
become numbered and as someone once said----the Federalist papers? "Thassssa
goooood thing."

That's why Microsoft's Antivirus Company is up and running. Subscription
support would not be a worthwhile investment in my mind, because Symantec
behaves like many companies who have incompatibilties with a service pack or
OS, and whose existence totally depends upon Microsoft's operating systems
and service packs. In this case, Norton had enough SP2 code to have issued
an adequate patch to make its products work and it had this information
through many builds of SP2 to RTM. It failed.

It now refuses to put its download on the web site, and its patch for SP2
RTM can only be fetched via Live Update. If Live Update is broken by SP2,
then you either use their KB 1812 to fix it, and if 1812 doesn't work they
tell you to format the box with no guarantee that will help.

A better solution if you know Norton is just to work around the little
glitches. You don't need Norton to scan for AV, and you don't need live
update to work. The one component that has to work is Auto Protect which
also does fully adequate script blocking, file scanning, and email blocking
unknown to most users.

Symantec wants people to buy more boxes--in this case 2005. Symantec is
also looking over their incompetent shoulders at the new Antivirus kid on
the block--there was antivirus via dos in Windows 3.1 and I'll have to keep
researching in some dos forums to learn about it. I was just curious if it
was a remnant preserved in XP. Both of these are discussed in the MSFT
Press book *Running MS Dos.* It wouldn't be the first 3.1 remnant still in
XP if it were. Progman is there.
Old Windows Media Player versions are there--at least putting 6.2 "mplayer2
" (with no space) will get you 6.2 and "wmplayer 2" (with a space) in the
run box will get you 9.0 or Beta 10.0 depending on which you are running.

This seems to be Microsoft's response to Symantec's products--one I've seen
before. They're going to start making it.

If you know any other references on which OS's deployed V-Safe and MSAV I'd
really appreciate seeing them, but I'll find some soon.

Microsoft Antivirus Product Up and Running
http://news.com.com/Security+vendors+face+new+kid+on+block:+Microsoft/2100-1016_3-5302920.html

Thanks,

Chad Harris
___________________________________



Todd--
It was the only MSFT public dos group I could find and I was looking for
commands in the XP environment to work with NAV. I know XP "does not
have dos" but it does have a command prompt, a run box, and a dos
emulator I think I have found them.

If you know of any other *more appropriate place to post*, let me know
because you didn't say.
Click to expand...

You might try Norton's subscription support. It is after all, their product.
 
Chad Harris said:
After all, it is Symantec/Norton's product--and a pretty lousy one at that
Todd. I know this company well and what they have and don't. I know
their products well and all their byzantine KB articles that have 3
articles introducing the fourth.
Click to expand...
<big snip>

That's a lot of complaining, none of which concerns me or the
microsoft.public.basic.dos readers. Good luck finding your solution.

(follow-up set to microsoft.public.windowsxp.customize only)
 
Todd--

Sorry I posted on the wrong group.

Chad Harris


Chad Harris said:
After all, it is Symantec/Norton's product--and a pretty lousy one at that
Todd. I know this company well and what they have and don't. I know
their products well and all their byzantine KB articles that have 3
articles introducing the fourth.
Click to expand...
<big snip>

That's a lot of complaining, none of which concerns me or the
microsoft.public.basic.dos readers. Good luck finding your solution.

(follow-up set to microsoft.public.windowsxp.customize only)
 
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