command and conquer generals serious errors!

[Guest]

I just bought my system 1mth ago p4 2.66, 768ram, nvidia 4 5200 graphics card, and an intergraded sound card running xp operating software. After playing online for awhile the system closes the game and go back to the desktop saying serious errors can be caused by many things including virused( i checked and don't have), overheated hardware, and hardware that doesn't meet min. specs. for the game. Below is a crash report I found in MY DOCS. under Command and conqer. Thank you for any help you can give. I tried dell and ea games and nothing

Release Crash at Sat Feb 28 18:31:24 200
; Reason Uncaught Exception in GameEngine::updat

Last error
Exception is access violatio
WinMain at 4017f
Error code: EXCEPTION_ACCESS_VIOLATIO
Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access
Access address:0000002C was read from

Stack Dump
<Unknown>(-1) : <Unknown> 0x0055C7E
<Unknown>(-1) : <Unknown> 0x0245110

Details
Register dump..
Eip:0055C7E6 Esp:0013F820 Ebp:0795BDA
Eax:00000000 Ebx:08B6F0C0 Ecx:0000000
Edx:00000000 Esi:08B6FD88 Edi:0000000
EFlags:00010212
CS:001b SS:0023 DS:0023 ES:0023 FS:0038 GS:000
EIP bytes dump..

Bytes at CS:EIP (0055C7E6) : 8B 47 2C 8B D0 C1 EA 05 F6 C2 01 75 4E 8B C8 C1 E9 04 F6 C1 01 75 44 F6 C2 01 8B 6C 24 10 8B 4D

Current stack:

 

[Jimmy S.]

Hi Scott,

Normally I would have you check your RAM, Power Supply, AGP
settings, Hyperthreading etc., thinking that the error is being caused
by the hardware on your system.

After reading several other complaints about the same error, in a CnC
forum however, I have seen that this is an entirely different type of bug:

See for yourself at: http://www.hardwareanalysis.com/content/topic/15623/
and feel free to participate in their forums, or use the EA email address there.

P.S.: There are some folks from the Online Crash Analysis team who have
started monitoring this NG recently. Check back on Monday in case
one of them asks you to send them an email with the full data dump.
Also, please let us know what they suggest if you email them the data.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I just bought my system 1mth ago p4 2.66, 768ram, nvidia 4 5200 graphics card, and an intergraded sound card running xp operating
software. After playing online for awhile the system closes the game and go back to the desktop saying serious errors can be caused
by many things including virused( i checked and don't have), overheated hardware, and hardware that doesn't meet min. specs. for the
game. Below is a crash report I found in MY DOCS. under Command and conqer. Thank you for any help you can give. I tried dell and ea
games and nothing.

|
|
| Release Crash at Sat Feb 28 18:31:24 2004
| ; Reason Uncaught Exception in GameEngine::update
|
| Last error:
| Exception is access violation
| WinMain at 4017f0
| Error code: EXCEPTION_ACCESS_VIOLATION
| Description: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
| Access address:0000002C was read from.
|
| Stack Dump:
| <Unknown>(-1) : <Unknown> 0x0055C7E6
| <Unknown>(-1) : <Unknown> 0x02451108
|
| Details:
| Register dump...
| Eip:0055C7E6 Esp:0013F820 Ebp:0795BDA8
| Eax:00000000 Ebx:08B6F0C0 Ecx:00000000
| Edx:00000000 Esi:08B6FD88 Edi:00000000
| EFlags:00010212
| CS:001b SS:0023 DS:0023 ES:0023 FS:0038 GS:0000
| EIP bytes dump...
|
| Bytes at CS:EIP (0055C7E6) : 8B 47 2C 8B D0 C1 EA 05 F6 C2 01 75 4E 8B C8 C1 E9 04 F6 C1 01 75 44 F6 C2 01 8B 6C 24 10 8B 4D
|
|
| Current stack:

 

[Christopher L. Estep]

Hi Scott,

Normally I would have you check your RAM, Power Supply, AGP
settings, Hyperthreading etc., thinking that the error is being caused
by the hardware on your system.

After reading several other complaints about the same error, in a CnC
forum however, I have seen that this is an entirely different type of bug:

See for yourself at: http://www.hardwareanalysis.com/content/topic/15623/
and feel free to participate in their forums, or use the EA email address there.

P.S.: There are some folks from the Online Crash Analysis team who have
started monitoring this NG recently. Check back on Monday in case
one of them asks you to send them an email with the full data dump.
Also, please let us know what they suggest if you email them the data.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

|I just bought my system 1mth ago p4 2.66, 768ram, nvidia 4 5200 graphics

card, and an intergraded sound card running xp operating

software. After playing online for awhile the system closes the game and

go back to the desktop saying serious errors can be caused

by many things including virused( i checked and don't have), overheated

hardware, and hardware that doesn't meet min. specs. for the

game. Below is a crash report I found in MY DOCS. under Command and

conqer. Thank you for any help you can give. I tried dell and ea

games and nothing.

Integrated sound? Uh oh...this is usually asking for trouble! Seriously!

While integrated sound *has* improved (to the point that INTEL now includes
it as part of their flagship 875P P4 AGPset), it is *still* a host-based
solution (it depends on procesor cycles stolen from the CPU), and driver
inefficiencies, overclocking the processor, and ring transition issues all
contribute to the inherent inefficiencies of integrated sound in gaming
(especially in modern games such as GENERALS).

I would seriously suggest saving yourself some pain and getting a Creative
Sound Blaster Audigy 2 ZS, especially if you have 5.1 or better speakers.
Unlike the integrated sound on your motherboard, the ZS teams up the E-Mu
10K2A DSP (the A revision of the second-generation E-Mu professional DSP
used in recording studios worldwide) with the 24-bit Crystal (formerly
Cirrus Logic) audio DAC (Crystal has been around as long as Creative has,
and there is a reason for it; the products Just Plain Do What They Are
Supposed To) resulting in some of the best sound, in or out of games,
available. (Not bad at all, considering the OEM version can be had for $90
USD.)

Christopher L. Estep

 

[Andrew Portess]

I just bought my system 1mth ago p4 2.66, 768ram, nvidia 4 5200 graphics

card, and an intergraded sound card running xp operating software. After
playing online for awhile the system closes the game and go back to the
desktop saying serious errors can be caused by many things including
virused( i checked and don't have), overheated hardware, and hardware that
doesn't meet min. specs. for the game. Below is a crash report I found in MY
DOCS. under Command and conqer. Thank you for any help you can give. I tried
dell and ea games and nothing.

Release Crash at Sat Feb 28 18:31:24 2004
; Reason Uncaught Exception in GameEngine::update

Last error:
Exception is access violation
WinMain at 4017f0
Error code: EXCEPTION_ACCESS_VIOLATION
Description: The thread tried to read from or write to a virtual address

for which it does not have the appropriate access.

Access address:0000002C was read from.

Stack Dump:
<Unknown>(-1) : <Unknown> 0x0055C7E6
<Unknown>(-1) : <Unknown> 0x02451108

Details:
Register dump...
Eip:0055C7E6 Esp:0013F820 Ebp:0795BDA8
Eax:00000000 Ebx:08B6F0C0 Ecx:00000000
Edx:00000000 Esi:08B6FD88 Edi:00000000
EFlags:00010212
CS:001b SS:0023 DS:0023 ES:0023 FS:0038 GS:0000
EIP bytes dump...

Bytes at CS:EIP (0055C7E6) : 8B 47 2C 8B D0 C1 EA 05 F6 C2 01 75 4E 8B C8

C1 E9 04 F6 C1 01 75 44 F6 C2 01 8B 6C 24 10 8B 4D

Current stack:

What memory modules do you have installed - Changing my memory fixed an
identical problem on my system.

Andy