Comcast send error with Outlook 2000

  • Thread starter Thread starter jrl
  • Start date Start date
J

jrl

Help?

I am having a problem that has kicked my ass for many days now. When I open
Outlook I am receiving mail just fine, but I can't send any. Message says
it can find smtp.comcast.net.

Any help would be great...

Thanks in advance,

Jack
 
make sure , under Settings, that you have checked the box that says
'outgoing server requires authentication'
 
I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop.

Thanks,
 
Have you tried the "traveling" option (authentication turned on, port 465,
SSL checked)? Also, can you ping the smtp address?

RB
 
Roger B.,

That worked...what is a 'traveling' option... Is this a long term fix?

Thanks... :)

Jack
 
jrl said:
I have tried it both with and without the authentication. I also
tried changing the port to 587 (I think that is what is was as an
alternate)... and no go. I am having the exact same thing on another
computer, my desktop.
Click to expand...

587 is what the Help pages at Comcast show for SMTP and they do require
authentication. Interestingly enough, they don't mention this on the
Outlook setup pages, though, only on the Outlook Express setup pages. Did
you choose the "Use same settings as my incoming server" option? I'd also
try setting the SSL options and use ports 995 and 465 for POP and SMTP,
respectively.
 
Thanks Brian! I now see I should have come to the newsgroups sooner. I
really do appreciate it...

btw...I spent almost an hour I the tech support line with Comcast... with
NO RESOLVE... gotta' luv' it!!!
 
The traveling settings allow you to access the SMTP server when you are
outside the Comcast domain. The regular port configuration usually only
works if you are connected to the Comcast network (at home, for example). As
far as I know, the traveling configuration is a permanent feature. I found
the information on this in the FAQ on the Comcast help section under email.

RB
 
I have a similiar problem. I've set up our new account with mail.comcast.net for incoming and smtp.comcast.net for outgoing and have changed the port numbers to 995/465 as suggested, but it just doesn't work. There's no send/receive button...when I click "new" for a new message....there's no "send" button and I don't have any of my emails from comcast.
I don't understand what you guys were talking about the "traveling" thing or where to find that.

We had this same office2000 on our old computer and installed it on our new computer, but now it just doesn't work....and it worked for YEARS on the old computer...so I know it can work...very strange.

Any suggestions?
Thank you



Roger B wrote:

The traveling settings allow you to access the SMTP server when you are
22-May-07

The traveling settings allow you to access the SMTP server when you are
outside the Comcast domain. The regular port configuration usually only
works if you are connected to the Comcast network (at home, for example). As
far as I know, the traveling configuration is a permanent feature. I found
the information on this in the FAQ on the Comcast help section under email

R

Previous Posts In This Thread:

Comcast send error with Outlook 2000
Help

I am having a problem that has kicked my ass for many days now. When I open
Outlook I am receiving mail just fine, but I can't send any. Message says
it can find smtp.comcast.net

Any help would be great..

Thanks in advance

Jack

make sure , under Settings, that you have checked the box that says 'outgoing
make sure , under Settings, that you have checked the box that say
'outgoing server requires authentication

-
Laura Rook
MVP - Mobile Devices

I have tried it both with and without the authentication.
I have tried it both with and without the authentication. I also tried
changing the port to 587 (I think that is what is was as an alternate)...
and no go. I am having the exact same thing on another computer, my
desktop

Thanks


Have you tried the "traveling" option (authentication turned on, port 465, SSL
Have you tried the "traveling" option (authentication turned on, port 465
SSL checked)? Also, can you ping the smtp address

RB

Roger B.,That worked...what is a 'traveling' option...
Roger B.

That worked...what is a 'traveling' option... Is this a long term fix

Thanks... :

Jack

Re: Comcast send error with Outlook 2000

587 is what the Help pages at Comcast show for SMTP and they do require
authentication. Interestingly enough, they don't mention this on the
Outlook setup pages, though, only on the Outlook Express setup pages. Did
you choose the "Use same settings as my incoming server" option? I'd also
try setting the SSL options and use ports 995 and 465 for POP and SMTP,
respectively
--
Brian Tillman

Thanks Brian!
Thanks Brian! I now see I should have come to the newsgroups sooner. I
really do appreciate it..

btw...I spent almost an hour I the tech support line with Comcast... with
NO RESOLVE... gotta' luv' it!!



The traveling settings allow you to access the SMTP server when you are
The traveling settings allow you to access the SMTP server when you are
outside the Comcast domain. The regular port configuration usually only
works if you are connected to the Comcast network (at home, for example). As
far as I know, the traveling configuration is a permanent feature. I found
the information on this in the FAQ on the Comcast help section under email.

RB


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