G
Guest
I use Remote Desktop a lot to log into clients machines to fix their
computers remotely. This has has been a tremendous time saver. RD is so easy
to connect. However, sometimes I need to show the client on how to do certain
things on their XP Pro machine so I use Remote Assistance. With RA, both the
client and I can see the screen. My question is can I combine the visible
screen feature of RA with the connectivity method of RD. I hate having to do
a few extra steps just to initiate an RA session.
computers remotely. This has has been a tremendous time saver. RD is so easy
to connect. However, sometimes I need to show the client on how to do certain
things on their XP Pro machine so I use Remote Assistance. With RA, both the
client and I can see the screen. My question is can I combine the visible
screen feature of RA with the connectivity method of RD. I hate having to do
a few extra steps just to initiate an RA session.