Color Cartridged Silver Foil Removed

  • Thread starter Thread starter fundamental
  • Start date Start date
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fundamental

I would like to know if there is a way to get this silver foil back
onto the color ink cartridge. I am using a HP 832C (#23 color
cartridge). The cartridge is brand new, just out of the box! When I
went to take the protective tape off the little square piece of silver
foil came with it. I have had this printer for about 5 or 6 years now
and have never had this happen.

We are in Africa and I do not think that I will be able to get my money
refunded or the cartridge replaced. Is there any other option for this
cartridge? (ie. putting the foil back on, etc.)
 
I would like to know if there is a way to get this silver foil back
onto the color ink cartridge. I am using a HP 832C (#23 color
cartridge). The cartridge is brand new, just out of the box! When I
went to take the protective tape off the little square piece of silver
foil came with it. I have had this printer for about 5 or 6 years now
and have never had this happen.
Click to expand...

Was this an original HP cartridge? If so check the warranty date as shown at:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bua02014.
If the cartridge is still in its warranty contact HP for a replacement as shown
at: http://welcome.hp.com/country/us/en/wwcontact.html.

There is no way to replace the nozzle plate if it has become dislodged.

Regards,
Bob Headrick, not speaking for my employer HP
 
We are in Africa and I do not think that I will be able to get my money
refunded >
Click to expand...


No, probably not.

'Please do not ask for refunds as a spear in the back often offends'
 
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