Code 39: Modems

[Dil]

I was connected to the internet via my network but now
have to use dial up. I get error code 39 when trying to
access my modem. "Windows cannot load the device driver
for this hardware. The driver may be corrupted or missing
(Code 39)" - is what I receive when looking at properties
in Device Manager. I have used different modems,
uninstalled and reinstalled and used different PCI slots
but this problem still occurs. I believe it may be
something to do with the registry as the hardware itself
is fine and has worked before. Any help would be greatly
appreciated.

Dil

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Try using System Restore to take you back to a time prior to when you had
this problem. Start\All Programs\Accessories\System Tools\System Restore.

If it is a registry issue, the above should handle it as it will restore to
the registry to that restore point.