Hello:
From 310123.KB.EN-US Explanation of Error Codes Generated by Device Manager:
Code 10
-------
If the device has a "FailReasonString" value in its hardware key, that
string is displayed as the error message. The driver or enumerator places
this registry string value there. If there is no "FailReasonString" in the
hardware key, the following generic error message is displayed:
This device is either not present, not working properly, or does not
have all the drivers installed. (Code 10)
Try upgrading the device drivers for this device.
Solution button: Update Driver
To resolve this error code, make sure the device is connected to the
computer correctly. For example, make sure all cables are plugged in fully
and that all adapter cards are properly seated. Follow the suggested
solution button and update the device driver. It may be possible to remove
the device and redetect it using the Add New Hardware wizard.
Best regards,
Tom Montefusco
"This posting is provided "AS IS" with no warranties, and confers no
rights"