Code 10 / 19 DVD Drive RESOLUTION

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Guest

You need *some* experience with notepad and device manager for this to work.

After trawling the net for a solution and finding none that worked, I
thought of my own.

This is only for VISTA

Uninstall your code 10/19 devices in Device Manager

Open Notepad and copy the text below

***********Copy BELOW this line into notepad*******
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
***********Copy ABOVE this line into notepad*******

Save to your desktop as "NoFilters.reg" without " "

Open the file, confirm you wish to integrate this file into your registry
and restart your computer.

Your done, ALL your code 10/19 optical drives should now be functional.

If they are not then your problem is deeper than registry damage.

You *MIGHT* need to re-isntall Media Player after this but this shouldn't
happen.

Hope this helps

Fred Munro
 
I was having a hard time with my sister's new computer after she got ITunes
on it, she ended up losing her DVD/CD Rom, so she asked me to look at it.
After exhausting my regular IT haunts I ran across these threads and thought
it couldnt hurt to try out yours. Sure enough, it worked. I wanted to
personally THANK YOU for finding a solution. I know there have been little if
no thanks given but I'm sure tons of people have used it. Thanks again for
saving our computers and our ITunes.
 
Fred just a quick note to say thanks.

I was having Code 19 drive issues when I upgraded to Vista Home Premium.
Dell Technical Support was unable to help (so much so that they sent me
another DVD drive which still did not solve the problem) but your solution
did the trick...

Thanks again...

Carlos
 
Any chance for those of us who don't have much experience and are sitting
here at 1am totally frustrated you could give more info expecially about how
to uninstall code 10/19 devices in Device Manager. Do you mean just to
uninstall the DVD driver?
 
Fred's
advice was superb, But i would add in my case it didnt first time, and
when i entered the reg file to check, I had to remove the prev lowerfilter
ref, having inserted the two new references it worked , but do copy any items
in a reg that you delete in case you delete the wrong items, so beware .
Colin
 
Fred's fix was perfect!! I have iTunes but the problem was appearing after I
had installed several other pieces of software. I was careful to reboot in
between each piece of software and then check device manager. The last piece
of software installed was Printmaster 17 and therefore it got tagged as the
culprit. A restore point back to PM 17 would also bring my DVD drives back.
But, I want Printmaster so Fred's fix did it for me. On my other PC, iTunes
got tagged with the problem (device code 10).

Thanks Fred.
 
The only problem with Fred's fix is that iTunes barks about the registry
being changed and that iTunes must be reinstalled. I wonder now if
reinstalling iTunes will bring back the problem.
 
I reinstalled iTunes 7.3.1.3 which is the lastest per Apple's web site and it
knocked out my DVD/CD drives again. It's the same device error code 10.
IMHO, iTunes 7.3.1.3 is a time bomb waiting to happen. Sooner or later when
installing some other piece of software, the problem will reoccur. I see
that others have had the same device 10 error code problem with iTunes.
 
I can't find a device manager, Fred. I just can't drag myself back to Best
Buy for a 2nd visit this week with this problem! Please help. I have that
little program you mentioned, it's saved on my desktop as you directed but I
can't find the device manager.
 
OMG TY TY TY. I tried your way but didnt get anything. Then I read
that Collin had to go in and manually fix it. I did the same and
VIOLA! After 3 months without my DVD everythign is working
FLAWLESSLY. Thanx again SOOO much
 
I mistakenly saved the reg info as a text document on the desktop. You need
to save it as "all files" not txt. When you open it it will give the message
fred said. Took me acouple of tries and examining the properties. Not as
tech savvy as I thought ;-) This is amazing and BIG THANKS to you Fred for
this. The power of the internet

"To be silent when we ought to speak makes cowards of men"

Rich Sadowski said:
How do I confirm you wish to integrate this file into your registry?


Fred Munro said:
You need *some* experience with notepad and device manager for this to work.

After trawling the net for a solution and finding none that worked, I
thought of my own.

This is only for VISTA

Uninstall your code 10/19 devices in Device Manager

Open Notepad and copy the text below

***********Copy BELOW this line into notepad*******
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-
***********Copy ABOVE this line into notepad*******

Save to your desktop as "NoFilters.reg" without " "

Open the file, confirm you wish to integrate this file into your registry
and restart your computer.

Your done, ALL your code 10/19 optical drives should now be functional.

If they are not then your problem is deeper than registry damage.

You *MIGHT* need to re-isntall Media Player after this but this shouldn't
happen.

Hope this helps

Fred Munro
Click to expand...
Click to expand...
 
This fix has seemed to work for some but not others. I also followed the
rededit instructions, but no lowerfilter to delete. Only an upper. Still
can't get it to work still getting code 10, and still have a reappearing and
disappearing dvd rom drive.
 
thanks so much for the fix my CD/DVD disc drive is working once again i
couldnt find help anywhere else this was such a great help =]
 
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