Clueless: Outlook 2002 Addresses

  • Thread starter Thread starter KD
  • Start date Start date
K

KD

Hi Folks,
I am having 'trouble' with my (lack of) Outlook 2002 address books. A
brief history may be in order:

a) Up until 6 months ago I was on OE6 user.
b) I converted to Outlook 2000 reasonably seamlessy.
c) I then upgraded to Windows XP via a complete reformat etc. after having
backed everything up on DVD.
d) Installed Office/Outlook 2000 and then upgraded to Outlook 2002 via
Pocket PC software.
e) I then realised I could not import messages etc. OE had previously
allowed the importing of .dbx files which did not seem the way to do this
now. I simply copied the .pst file from the backup into the new Outlook
folders.
f) Miraculously and thankfully all my old email folders were restored but
any semblance of an address book seems to have long gone.
g) For the first few days of the new set up I received numerous annoying
LDAP related errors which I frankly could not be arsed about since I've
never dealt with this before.

..... however I have now been drawn into the arena of sorting my PC
out since whenever I want to send new emails and click on the 'To...' button
nothing appears...grrrr. I hate being this inept at sorting stuff out.
Google and Microsoft site do not help - not with my searches anyway. Can
one of you please let me know
how I can create a decent address book that Outlook recognises from my
copious list of inaccessible contacts ?

Whenever I go near any address book functionality all I receive is an error
messages such as 'The address list could not be displayed. The Contacts
folder associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions.'

Is there a nice simply way to get the contacts list to be recognised as an
address book or at least be able to pick from the contacts' emails when I am
composing a new mail.

Anyway help would be extremely gratefully received.

Cheers,
Keith
 
KD said:
Hi Folks,
I am having 'trouble' with my (lack of) Outlook 2002 address books. A
brief history may be in order:

a) Up until 6 months ago I was on OE6 user.
b) I converted to Outlook 2000 reasonably seamlessy.
c) I then upgraded to Windows XP via a complete reformat etc. after having
backed everything up on DVD.
d) Installed Office/Outlook 2000 and then upgraded to Outlook 2002 via
Pocket PC software.
e) I then realised I could not import messages etc. OE had previously
allowed the importing of .dbx files which did not seem the way to do this
now. I simply copied the .pst file from the backup into the new Outlook
folders.
f) Miraculously and thankfully all my old email folders were restored but
any semblance of an address book seems to have long gone.
g) For the first few days of the new set up I received numerous annoying
LDAP related errors which I frankly could not be arsed about since I've
never dealt with this before.

.... however I have now been drawn into the arena of sorting my PC
out since whenever I want to send new emails and click on the 'To...' button
nothing appears...grrrr. I hate being this inept at sorting stuff out.
Google and Microsoft site do not help - not with my searches anyway. Can
one of you please let me know
how I can create a decent address book that Outlook recognises from my
copious list of inaccessible contacts ?

Whenever I go near any address book functionality all I receive is an error
messages such as 'The address list could not be displayed. The Contacts
folder associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions.'

Is there a nice simply way to get the contacts list to be recognised as an
address book or at least be able to pick from the contacts' emails when I am
composing a new mail.

Anyway help would be extremely gratefully received.

Cheers,
Keith
Click to expand...
Although I didn't explicitly mention it in the first email I can access my
contacts list with no problem from the icon on the sidebar. I just can't
refer to it when writing emails.

Thanks,
Keith
 
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you see an LDAP Service, remove it. If
you don't see the Outlook Address Book in the Directories and Address Books
list, click the Back button, then select "Add a new directory or address
book", then "Additional Address Books", and add the OAB. Then keep clicking
Back until you get back to the first dialog box, and go back to the
Directories and Address Books list as you did earlier. Once the OAB appears
in the list, select it and then click Change to make sure the Contacts
folder(s) you want to display are listed. If any of them aren't listed,
you'll need to enable those Contacts folders as Outlook Address Books by
right clicking the folder, selecting Properties, clicking the Outlook
Address Book tab, and checking the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.
 
Russ Valentine said:
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you see an LDAP Service, remove it. If
you don't see the Outlook Address Book in the Directories and Address Books
list, click the Back button, then select "Add a new directory or address
book", then "Additional Address Books", and add the OAB. Then keep clicking
Back until you get back to the first dialog box, and go back to the
Directories and Address Books list as you did earlier. Once the OAB appears
in the list, select it and then click Change to make sure the Contacts
folder(s) you want to display are listed. If any of them aren't listed,
you'll need to enable those Contacts folders as Outlook Address Books by
right clicking the folder, selecting Properties, clicking the Outlook
Address Book tab, and checking the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.




--
Russ Valentine
[MVP-Outlook]
KD said:
Hi Folks,
I am having 'trouble' with my (lack of) Outlook 2002 address books. A
brief history may be in order:

a) Up until 6 months ago I was on OE6 user.
b) I converted to Outlook 2000 reasonably seamlessy.
c) I then upgraded to Windows XP via a complete reformat etc. after having
backed everything up on DVD.
d) Installed Office/Outlook 2000 and then upgraded to Outlook 2002 via
Pocket PC software.
e) I then realised I could not import messages etc. OE had previously
allowed the importing of .dbx files which did not seem the way to do this
now. I simply copied the .pst file from the backup into the new Outlook
folders.
f) Miraculously and thankfully all my old email folders were restored but
any semblance of an address book seems to have long gone.
g) For the first few days of the new set up I received numerous annoying
LDAP related errors which I frankly could not be arsed about since I've
never dealt with this before.

.... however I have now been drawn into the arena of sorting my PC
out since whenever I want to send new emails and click on the 'To...' button
nothing appears...grrrr. I hate being this inept at sorting stuff out.
Google and Microsoft site do not help - not with my searches anyway. Can
one of you please let me know
how I can create a decent address book that Outlook recognises from my
copious list of inaccessible contacts ?

Whenever I go near any address book functionality all I receive is an error
messages such as 'The address list could not be displayed. The Contacts
folder associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions.'

Is there a nice simply way to get the contacts list to be recognised as an
address book or at least be able to pick from the contacts' emails when
Click to expand...
I
am
composing a new mail.

Anyway help would be extremely gratefully received.

Cheers,
Keith
Click to expand...
Click to expand...
Russ,
What a star. ! The solution worked first time :-) So far in this group
I've posted 2 'newbie' questions and received 2 quick, polite, helpful and
more importantly, easy to follow solutions. This group is tops. Respect to
you all for being so gracious and helpful - if only Usenet was generally
more like this. At least no one told me to RTFM.

Thanks once again,
Keith
 
You are most welcome. We appreciate your most gracious counterpoint to those
who post, "Why aren't any of the questions in this group answered? This
group is worthless!"
--
Russ Valentine
[MVP-Outlook]
KD said:
Russ Valentine said:
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then
Click to expand...
re-add
it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you see an LDAP Service, remove it. If
you don't see the Outlook Address Book in the Directories and Address Books
list, click the Back button, then select "Add a new directory or address
book", then "Additional Address Books", and add the OAB. Then keep clicking
Back until you get back to the first dialog box, and go back to the
Directories and Address Books list as you did earlier. Once the OAB appears
in the list, select it and then click Change to make sure the Contacts
folder(s) you want to display are listed. If any of them aren't listed,
you'll need to enable those Contacts folders as Outlook Address Books by
right clicking the folder, selecting Properties, clicking the Outlook
Address Book tab, and checking the "Show this folder as an E-mail address
book" box. Make sure you restart Outlook after making these changes.




--
Russ Valentine
[MVP-Outlook]
KD said:
Hi Folks,
I am having 'trouble' with my (lack of) Outlook 2002 address
Click to expand...
Click to expand...
books.
A
Click to expand...
as
an
Click to expand...
when
I
Click to expand...
Russ,
What a star. ! The solution worked first time :-) So far in this group
I've posted 2 'newbie' questions and received 2 quick, polite, helpful and
more importantly, easy to follow solutions. This group is tops. Respect to
you all for being so gracious and helpful - if only Usenet was generally
more like this. At least no one told me to RTFM.

Thanks once again,
Keith
Click to expand...
 
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