Client Printers Not Disconnect on Logoff

  • Thread starter Thread starter Chris Call
  • Start date Start date
C

Chris Call

One of our TS's will not release the printer connections
when the user logs off; therefore, printers just keep
accumulating until the spooler fails. Any ideas?

Thanks,
Chris
 
Hi Chris,

When users logon to your Terminal Server their local printer is being
redirected. If the users logoff of the server the redirected printer from
their first session is not deleted. When the users log back on to the
terminal server, the local printer is redirected and creates a second
instance of the same printer on the Terminal Server and appends the session
name to the string.

To solve this issue, I suggest you install the hotfix outlined in Q318939.
After you apply the hotfix on the Terminal Services computer, clear the
printer client caches for all client computers. To do this:

1. Remove any third-party print drivers and print monitors from the
Terminal Services computer.

2. Clear all cached printers from the registry on the client computer.

Redirected printers are cached on the client computer in the following
registry key:

HKEY_CURRENT_USER\Software\Microsoft\Terminal Server
Client\Default\AddIns\RDPDR\<Printer>

For more information, please refer to this article:

Session IDs Are Appended in the Name of Redirected Printers WGID:331
ID: 318939.KB. http://support.microsoft.com/?id=318939


Ivan Sheng
Microsoft Online Partner Support
MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Get Secure! ¨C www.microsoft.com/security

This posting is provided ¡°as is¡± with no warranties and confers no rights.
 
Hi Chris,

Thank you for your response. I look forward to hearing from you.

Ivan Sheng
Microsoft Online Partner Support
MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Get Secure! ¨C www.microsoft.com/security

This posting is provided ¡°as is¡± with no warranties and confers no rights.
 
Hi Chris,

I'd like to follow up to see how things are processing with this issue. I
look forward to hearing from you.

Ivan Sheng
Microsoft Online Partner Support
MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Get Secure! ¡§C www.microsoft.com/security

This posting is provided ?¡ãas is?¡À with no warranties and confers no
rights.
 
Hi Chris,

It's a good idea to apply sp4. I look forward to hearing from you.

Ivan Sheng
Microsoft Online Partner Support
MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Get Secure! ¨C www.microsoft.com/security

This posting is provided ¡°as is¡± with no warranties and confers no rights.
 
Hi Chris,

I'd like to follow up to see how things are processing with this issue. I
look forward to hearing from you.

Ivan Sheng
Microsoft Online Partner Support
MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Get Secure! ¡§C www.microsoft.com/security

This posting is provided ?¡ãas is?¡À with no warranties and confers no
rights.
 
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