clean a virus file

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T

test

Hi
I have a Gateway PC which runs window xp professional. Currently i ran a
full scan of symantec anti virus program v8.1 which has detected a virus
called "backdoor.trojan" for a file called c:\windows\system32\gilsoh.exe.
And it also mentions that clean failed,quarantine failed. And when i tried
to delete, it is also failed. So i am not sure,what i should do to clean
this virus.

is this file part of the window xp OS, or was it created by a virus program?
is it ok to somehow delete this file ? What i should do clean this virus.
please let me know asap.
Thanks.
 
Hi
I have a Gateway PC which runs window xp professional. Currently i ran a
full scan of symantec anti virus program v8.1 which has detected a virus
called "backdoor.trojan" for a file called c:\windows\system32\gilsoh.exe.
And it also mentions that clean failed,quarantine failed. And when i tried
to delete, it is also failed. So i am not sure,what i should do to clean
this virus.

is this file part of the window xp OS, or was it created by a virus program?
is it ok to somehow delete this file ? What i should do clean this virus.
please let me know asap.
Thanks.
Click to expand...

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