As usual you proved that you know nothing about printers and even less about
anything else. The GSX-140 is so ancient that it's supported by XP Pro, as
is the GSX-140+. Not to mention that you can buy ribbons for it at hundreds
of places on the web. His printer problems have nothing to do with the age
of the printer. Dot matrix printers are the longest-lasting pieces of
computer equipment you'll ever see.