chkdsk does not fix errors

  • Thread starter Thread starter helen
  • Start date Start date
H

helen

Hi,

For the last 3 days I am unable to run defrag (both with the built in -Diskkeeper?- and O&O defrag),
because of chkdsk errors. When I run chkdsk from the command prompt (with no arguments) I get the
message of an orphan file that was restored (an ASP file, probably a web page from the browser cache),
which does not seem to exist. I have run chkdsk on booting up many times and, according to the event
log, chkdsk has removed between 5 to 66 (most usually 5) unused index entries and security
descriptors, but this does not eliminate the error I mentioned at the beginning. This repeats even if I
reboot imediately, as soon the booting process is finished.
It seems that this ghost file is written in the index somewhere and refuses to be removed. I am also
afraid that, after having run chkdsk on booting up so many times, I might have made matters worse.
I have downloaded and run the disk manufacturer's disk diagnostic utility (Matrox) and no drive errors
were found.
When this first happened I had lost (on rebooting) some settings files, related to Yahoo Widget. Since
this reminded me of an unfortunate encounter with the Jerusalem virus in my MSDOS days, I scanned
for viruses, both with the AV program I have and online, and nothing was found.
The computer seems to have no other problems, apart from the defrag one.
Any other ideas? This is driving me crazy :-(

OS: Win2000 SP4 with all the recent updates
Athlon 1.60 Mhz 512 Mb RAM
HD 3/4 free

TIA

Helen
 
You can also run
chkdsk /r
from the recovery console command line. (/r implies /f and /p)

To start the Recovery Console, start the computer from the Windows 2000
Setup CD or the Windows 2000 Setup floppy disks. If you do not have Setup
floppy disks and your computer cannot start from the Windows 2000 Setup CD,
use another Windows 2000-based computer to create the Setup floppy disks. At
the "Welcome to Setup" screen. Press F10 or R to repair a Windows 2000
installation, and then press C to use the Recovery Console. The Recovery
Console then prompts you for the administrator password. If you do not have
the correct password, Recovery Console does not allow access to the
computer. If an incorrect password is entered three times, the Recovery
Console quits and restarts the computer. Note If the registry is corrupted
or missing or no valid installations are found, the Recovery Console starts
in the root of the startup volume without requiring a password. You cannot
access any folders, but you can carry out commands such as chkdsk, fixboot,
and fixmbr for limited disk repairs. Once the password has been validated,
you have full access to the Recovery Console, but limited access to the hard
disk. You can only access the following folders on your computer: drive
root, %systemroot% or %windir%

This article may also help.
http://support.microsoft.com/default.aspx?scid=kb;[LN];160963

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi,
|
| For the last 3 days I am unable to run defrag (both with the built
in -Diskkeeper?- and O&O defrag),
| because of chkdsk errors. When I run chkdsk from the command prompt (with
no arguments) I get the
| message of an orphan file that was restored (an ASP file, probably a web
page from the browser cache),
| which does not seem to exist. I have run chkdsk on booting up many times
and, according to the event
| log, chkdsk has removed between 5 to 66 (most usually 5) unused index
entries and security
| descriptors, but this does not eliminate the error I mentioned at the
beginning. This repeats even if I
| reboot imediately, as soon the booting process is finished.
| It seems that this ghost file is written in the index somewhere and
refuses to be removed. I am also
| afraid that, after having run chkdsk on booting up so many times, I might
have made matters worse.
| I have downloaded and run the disk manufacturer's disk diagnostic utility
(Matrox) and no drive errors
| were found.
| When this first happened I had lost (on rebooting) some settings files,
related to Yahoo Widget. Since
| this reminded me of an unfortunate encounter with the Jerusalem virus in
my MSDOS days, I scanned
| for viruses, both with the AV program I have and online, and nothing was
found.
| The computer seems to have no other problems, apart from the defrag one.
| Any other ideas? This is driving me crazy :-(
|
| OS: Win2000 SP4 with all the recent updates
| Athlon 1.60 Mhz 512 Mb RAM
| HD 3/4 free
|
| TIA
|
| Helen
 
You can also run
chkdsk /r
from the recovery console command line
Click to expand...

Thank you Dave. I ran chkdsk from the recovery console, first with no arguments (it refused to check),
then with /p and it cleaned up 8 unused index entries then with /r , which took a long time and stalled at
75% and started again at 50%, but found no problem (all according to the event log).
Then, on rebooting, there was a chkdsk scheduled and I let it run. This one cleaned 15 unused index
entries.
The strange thing is that the recovery console chkdsk reported about 1000 less files (240 Mb worth) than
the boot up chkdsk.

So, it looks like that is not the solution.
I will backup everything, but I hope it will not be necessary to format and reinstall :-(

Helen
 
This really sounds like hardware failure.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thank you Dave. I ran chkdsk from the recovery console, first with no
arguments (it refused to check),
| then with /p and it cleaned up 8 unused index entries then with /r , which
took a long time and stalled at
| 75% and started again at 50%, but found no problem (all according to the
event log).
| Then, on rebooting, there was a chkdsk scheduled and I let it run. This
one cleaned 15 unused index
| entries.
| The strange thing is that the recovery console chkdsk reported about 1000
less files (240 Mb worth) than
| the boot up chkdsk.
|
| So, it looks like that is not the solution.
| I will backup everything, but I hope it will not be necessary to format
and reinstall :-(
|
| Helen
 
Helen, go to the drive manufacturer's website and download their disk
diagnostic. It's a bootable floppy image. It will check your drive's
integrity. If it finds hardware problems, then talk to their tech
support about a warranty replacement.
Hi,

For the last 3 days I am unable to run defrag (both with the built in -Diskkeeper?- and O&O defrag),
because of chkdsk errors. When I run chkdsk from the command prompt (with no arguments) I get the
message of an orphan file that was restored (an ASP file, probably a web page from the browser cache),
which does not seem to exist. I have run chkdsk on booting up many times and, according to the event
log, chkdsk has removed between 5 to 66 (most usually 5) unused index entries and security
descriptors, but this does not eliminate the error I mentioned at the beginning. This repeats even if I
reboot imediately, as soon the booting process is finished.
It seems that this ghost file is written in the index somewhere and refuses to be removed. I am also
afraid that, after having run chkdsk on booting up so many times, I might have made matters worse.
I have downloaded and run the disk manufacturer's disk diagnostic utility (Matrox) and no drive errors
were found.
When this first happened I had lost (on rebooting) some settings files, related to Yahoo Widget. Since
this reminded me of an unfortunate encounter with the Jerusalem virus in my MSDOS days, I scanned
for viruses, both with the AV program I have and online, and nothing was found.
The computer seems to have no other problems, apart from the defrag one.
Any other ideas? This is driving me crazy :-(

OS: Win2000 SP4 with all the recent updates
Athlon 1.60 Mhz 512 Mb RAM
HD 3/4 free

TIA

Helen


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Dan Seur said:
Helen, go to the drive manufacturer's website and download their disk
diagnostic. It's a bootable floppy image. It will check your drive's
integrity. If it finds hardware problems, then talk to their tech
support about a warranty replacement.
Click to expand...

Thanks Dan,
I already did that. The Maxtor diagnostic ran for some hours and found nothing wrong with the drive. The
other partition has no problem either, although it is not used so much, just data storage. The windows
partition that has the problem has constant drive activity. It does look like a software/filesystem error,
unless it is caused by something else - faulty memory? I will check that.

Helen
 
From: "helen" <[email protected]>

| Hi,
|
| For the last 3 days I am unable to run defrag (both with the built in -Diskkeeper?- and
| O&O defrag), because of chkdsk errors. When I run chkdsk from the command prompt (with no
| arguments) I get the message of an orphan file that was restored (an ASP file, probably a
| web page from the browser cache), which does not seem to exist. I have run chkdsk on
| booting up many times and, according to the event log, chkdsk has removed between 5 to 66
| (most usually 5) unused index entries and security descriptors, but this does not
| eliminate the error I mentioned at the beginning. This repeats even if I reboot
| imediately, as soon the booting process is finished. It seems that this ghost file is
| written in the index somewhere and refuses to be removed. I am also afraid that, after
| having run chkdsk on booting up so many times, I might have made matters worse. I have
| downloaded and run the disk manufacturer's disk diagnostic utility (Matrox) and no drive
| errors were found.
| When this first happened I had lost (on rebooting) some settings files, related to Yahoo
| Widget. Since this reminded me of an unfortunate encounter with the Jerusalem virus in my
| MSDOS days, I scanned for viruses, both with the AV program I have and online, and nothing
| was found. The computer seems to have no other problems, apart from the defrag one.
| Any other ideas? This is driving me crazy :-(
|
| OS: Win2000 SP4 with all the recent updates
| Athlon 1.60 Mhz 512 Mb RAM
| HD 3/4 free
|
| TIA
|
| Helen

Go to the hard disk manufacturer's web site and download their diagnostic software
respective to your hard disk. After the test, you will know if the hard disk is bad or
not..

Quantum/Maxtor - PowerMax
http://www.maxtor.com/en/support/downloads/powermax.htm

Western Digital - Data LifeGuard Tools (DLGDiag)
http://support.wdc.com/download/

Hitachi/IBM - Drive Fitness Test (DFT)
http://www.hgst.com/hdd/support/download.htm

Seagate - SeaTools
http://www.seagate.com/support/seatools/

Fujitsu - Diagnostic Tool
http://www.fcpa.com/download/hard-drives/

Samsung - Disk manager
http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm
 
Helen, if that partition is *very* full (less than 10% free space) OR
the paging file(s) are not large enough, then constant paging during an
operation like chkdsk (I believe) may create problems. It would
certainly account for constant drive activity.

A utility called Spinrite at grc.com might find some errors yet detected
by other utilities. Spinrite can also correct some surface errors.

helen said:
Thanks Dan,
I already did that. The Maxtor diagnostic ran for some hours and found nothing wrong with the drive. The
other partition has no problem either, although it is not used so much, just data storage. The windows
partition that has the problem has constant drive activity. It does look like a software/filesystem error,
unless it is caused by something else - faulty memory? I will check that.

Helen


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Click to expand...



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