chipset heat sink not detected, system halted -- WHAT'S THE PROBLEM ???

  • Thread starter Thread starter Martin \(Martin Lee\)
  • Start date Start date
M

Martin \(Martin Lee\)

Hello, my server cannot open, neither can I enter BIOS.

It said, "chipset heat sink not detected, system halted "

Please help, what's the problem ?

Thanks!

Martin
 
Martin said:
Hello, my server cannot open, neither can I enter BIOS.

It said, "chipset heat sink not detected, system halted "

Please help, what's the problem ?
Click to expand...

The problem is exactly what the error message says - the heat sink has come
off the processor and the machine has shut down to prevent overheating. It
may be too late and the processor may already be fried, but you'll need to
open up the box, apply thermal paste, and reattach the heat sink and see.

Since you didn't understand this basic error message, call in a professional
computer repair person. I'm not saying this to hurt your feelings; just
being practical.

Malke
 
Hello, my server cannot open, neither can I enter BIOS.

It said, "chipset heat sink not detected, system halted "

Please help, what's the problem ?

Thanks!

Martin
Click to expand...

It means exactly what it says--a missing (or perhaps just loose) heat
sink.

Since you don't understand the message that's a clear indication that
you don't know enough to fix it yourself. Get a pro. Don't be
surprised if the board is toast--thermal shutdowns don't always react
fast enough to save the equipment.
 
Please help, what's the problem ?
It means exactly what it says--a missing (or perhaps just loose) heat
sink.
Click to expand...


Just for grins, does this hardware detect the missing heatsink due to excess
heat, or is there some other sensor mechanism that detects its presence?

-John O
 
Just for grins, does this hardware detect the missing heatsink due to excess
heat, or is there some other sensor mechanism that detects its presence?
Click to expand...

I've never encountered a board that would tell you that so I don't
know how it's sensing it. The intent is obvious even without the
knowledge of how it figured it out.
 
Please help, what's the problem ?
I've never encountered a board that would tell you that so I don't
know how it's sensing it. The intent is obvious even without the
knowledge of how it figured it out.
Click to expand...

Maybe it is.... If it's just the device passing a threshold temp, then
there's really no way the system knows why, unless the fan is not turning
(another sensor). Saying the heatsink is loose in this case is just a guess,
and probably correct most of the time.

But if there's some mechanism that detects continuity or something through
the heatsink mount, then that's a new thing that I would like to know more
about. The Intel doc JS mentioned doesn't give any clue.

-John O
 
Nobody here has any idea what you are talking about. You're probably using a
website to view Newsgroups when most of us use a newsreader program such as
Outlook Express which comes with Windows.

Without replying to the original thread or quoting the original thread,
nobody understands.
 
I just noticed your post and you find this may
be a good solution if the spring loaded retaining
clips/connector are still good. I removed the heatsink,
cleaned the surface with Arctic cleaner #1 & #2
http://www.arcticsilver.com/arcticlean.htm

Then carefully removed any old thermal pad or grease
using a soft link free coffee filter from the ship on the motherboard

Next I applied a small dab of non conductive Arctic Ceramique
to the top of the chip and remounted the heatsink.
http://www.arcticsilver.com/ceramique.htm
 
SC said:
You could try this product
http://www.arcticsilver.com/arctic_silver_thermal_adhesive.htm#aserev
to glue the heatsink in place, and solder a jumper wire between the pads
where the 2 U-shaped connectors are. This will complete the circuit for the
heatsink sensor, and the adhesive will hold the heatsink in place.

SC Tom
Click to expand...

The instructions on that page, say the adhesive is permanent (like a two
component epoxy). So you would not be able to remove that later.

Someone tried once, when they glued a heatsink to a memory chip on a
video card, and instead of the glue breaking, the top ripped right
off the chip.

Paul
 
You could try putting the connector back in the holes and putting a
preheated low-wattage soldering iron on it for a few seconds. That may seal
it in place enough to make the connection, but I wouldn't count on it to
hold under the pull of the spring. From the looks of the pads in the picture
you linked to, I'm not surprised it pulled out if it's simply soldered in.
Plain solder is not all that strong.

SC Tom
 
RTV (Bathtub caulk).
Run a wide strip across both sides of the
white plastic (from your picture) to the motherboard.
 
Possibly super glue?

SC said:
You could try putting the connector back in the holes and putting a
preheated low-wattage soldering iron on it for a few seconds. That may
seal
it in place enough to make the connection, but I wouldn't count on it to
hold under the pull of the spring. From the looks of the pads in the
picture
you linked to, I'm not surprised it pulled out if it's simply soldered in.
Plain solder is not all that strong.

SC Tom
Click to expand...
 
If you mean for the connector, it may not make a good enough electrical
connection since super glue is not a conductor.
If for the heatsink, that may work if both surfaces are very clean and flat.
Although I don't know what kind of heat the chip set generates and if the
glue would hold up.

SC Tom
 
True, it's not a conductor!
I was thinking solely of the mechanical aspects. If she needs an
electrical connection like for the connector, some soldering will be
required, like you said. I don't know if she could add a bit of solder in
there or not - just heating it up might not be enough if there isn't enough
solder already on the pads.
 
Is the heatsink glued to chip OK? If so, just run the jumper and do away
with the retainer wire.

SC Tom
 
RAnderson said:
I believe I may have run into this problem myself with an HP 894c and
would really appreciate any help or insight you can provide. However, as
the dell site link previously referred to in this thread no longer
contains pics and HP has no information either, I would like to verify
that these rounded metal connectors connected to the motherboard (for
the 'z' clip) are the same as mine. Are they connected to the
motherboard via, what looks like, a black plastic jumper? If so, as one
of my clips is missing (no idea how!?!?!??) are replacement clips
available? If not, any idea on what settings I should use with an ohm
meter to check if there is an actual electrical circuit through which
current is being passed? If there is no current, I could just attach the
sink via adhesive and be done with this. Thank YOU!!!


--
RAnderson
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RAnderson's Profile: http://forums.techarena.in/members/153238.htm
View this thread: http://forums.techarena.in/xp-hardware/555103.htm

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Click to expand...

Is this the problem? There's a picture there that shows the Z clip.
http://tinyurl.com/yd6klgv

Google it
http://www.google.com/search?hl=en&source=hp&q=heatsink+not+detected+dell&aq=f&oq=&aqi=
and you'll find lots of possible solutions.

SC Tom
 
RAnderson said:
I believe I may have run into this problem myself with an HP 894c and
would really appreciate any help or insight you can provide. However, as
the dell site link previously referred to in this thread no longer
contains pics and HP has no information either, I would like to verify
that these rounded metal connectors connected to the motherboard (for
the 'z' clip) are the same as mine. Are they connected to the
motherboard via, what looks like, a black plastic jumper? If so, as one
of my clips is missing (no idea how!?!?!??) are replacement clips
available? If not, any idea on what settings I should use with an ohm
meter to check if there is an actual electrical circuit through which
current is being passed? If there is no current, I could just attach the
sink via adhesive and be done with this. Thank YOU!!!


--
RAnderson
------------------------------------------------------------------------
RAnderson's Profile: http://forums.techarena.in/members/153238.htm
View this thread: http://forums.techarena.in/xp-hardware/555103.htm

http://forums.techarena.in
Click to expand...

I thought your question sounded familiar. If you would read the previous
posts, you'll see that there is indeed a circuit that needs to be made
between the two pads. By using an adhesive to hold the heatsink on, you can
then solder a jumper wire between the two and the system should be happy.

SC Tom
 
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