Characters that appear in FrontPage do not appear in IE6

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Guest

Hello,

On the following page:

http://www.lawrencegoodhue.com/contact.htm

There are 3 colons and 1 @ symbol that appear fine in FrontPage 2003 Service
Pack 3, but appear as thin rectangles on the web site in Internet Explorer
v6.0.2900.2180. They appear fine with Firefox 1.0.7 on Linux and Safari on
Mac OS X and I have tried to research this on the Internet but have come up
empty. Would anyone happen to know what is happening?

Warmly, Al Stearns
Brevard, NC
USA
 
Al Stearns said:
Hello,

On the following page:

http://www.lawrencegoodhue.com/contact.htm

There are 3 colons and 1 @ symbol that appear fine in FrontPage 2003
Service Pack 3, but appear as thin rectangles on the web site in
Internet Explorer v6.0.2900.2180. They appear fine with Firefox 1.0.7
on Linux and Safari on Mac OS X and I have tried to research this on
the Internet but have come up empty. Would anyone happen to know what
is happening?

Warmly, Al Stearns
Brevard, NC
USA

First I get a dialogue that asks for permission to temporarily install
fonts. If I accept them I see your problem. If I refuse them the page
displays properly.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Yes, I see the same. I don't have Copperplate Gothic Bold installed,
so that didn't surprise me.

You can eliminate the problem if you use Tools-Internet
Options-Accessibility and check "Ignore font styles..."

....Alan
 
OK....

So what is going on and how can this problem be solved?

(as Alan mentioned the font is Copperplate Gothic Bold - which I already had
installed before I started modifying this web site)

Warmly, Al Stearns
Brevard, NC
USA
 
Hello Alan,

Well you seem to be very close. When I tell my browser to "ignore font
styles" I can see the 3 colons and the @ symbol and all text goes to New
Times Roman font. When I uncheck the "ignore font styles" box they are
replaced by rectangles and all the text goes to the Copperplate Gothic Bold
font.

This seems to address the symptom and the workaround is good for a single
PC. How could we get to the cause of this problem to avoid the considerable
problem of changing this setting on all the PC that would access this page
with Internet Explorer?

Warmly, Al Stearns
Brevard, NC
USA
 
Al Stearns said:
OK....

So what is going on and how can this problem be solved?

(as Alan mentioned the font is Copperplate Gothic Bold - which I
already had installed before I started modifying this web site)

Warmly, Al Stearns

I really don't know enough HTML to answer your question, but:
Since I also have Copperplate Gothic Bold and the site displays properly if
I refuse the download, I would guess that the font file being downloaded is
damaged.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Hello Frank,

That sounds perfectly reasonable. I am uncertain where this corrupt font is
located in the FrontPage files. I do notice three items named COPPERP0.eot,
COPPERP1.eot and COPPER2.eot in the folder list for the website...

Warmly, Al Stearns
Brevard, NC
USA
 
Al Stearns said:
Hello Frank,

That sounds perfectly reasonable. I am uncertain where this corrupt
font is located in the FrontPage files. I do notice three items named
COPPERP0.eot, COPPERP1.eot and COPPER2.eot in the folder list for the
website...

Warmly, Al Stearns
Brevard, NC
USA

The answer to that lies way beyond my knowledge.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Hi Al

I am afraid my HTML knowledge is very limited. Unless the author of
the web site can change to a more common font, then I have no idea.

....Alan
 
I do not have "ignore font styles" checked and do not have Copperplate
Gothic Bold installed, All of the characters on that page display
correctly for me. I did not get any prompts regarding font downloads.
I'm using IE6 SP1 on Win2K.


Al Stearns said:
Hello Alan,
Well you seem to be very close. When I tell my browser to "ignore font
styles" I can see the 3 colons and the @ symbol and all text goes to New
Times Roman font. When I uncheck the "ignore font styles" box they are
replaced by rectangles and all the text goes to the Copperplate Gothic Bold
font.
This seems to address the symptom and the workaround is good for a single
PC. How could we get to the cause of this problem to avoid the considerable
problem of changing this setting on all the PC that would access this page
with Internet Explorer?
 
Gary Smith said:
I do not have "ignore font styles" checked and do not have Copperplate
Gothic Bold installed, All of the characters on that page display
correctly for me. I did not get any prompts regarding font downloads.
I'm using IE6 SP1 on Win2K.


Gary,

For some bizarre reason Font download is controlled in the Security
dialog. Change it to Prompt to allow the testing.


HTH

Robert Aldwinckle
---
 
For some bizarre reason Font download is controlled in the Security
dialog. Change it to Prompt to allow the testing.

You're right -- it was set to Enable. When I set it to Prompt, I did get
the prompt. The interesting thing is that it makes no difference whether
I reply Yes or No. The page looks the same either way, and the reported
problem characters look fine. Does this mean that the font isn't being
downloaded even when I reply Yes?
 
....
You're right -- it was set to Enable. When I set it to Prompt, I did get
the prompt. The interesting thing is that it makes no difference whether
I reply Yes or No. The page looks the same either way, and the reported
problem characters look fine. Does this mean that the font isn't being
downloaded even when I reply Yes?


Really? I haven't checked where all it is supposed to be used
but I see a definite difference in the menu links at the top?
(e.g. serif vs san serif?) For a particularly noticeable example,
look at the T in Travel.


Robert
---
 
Robert Aldwinckle said:
Really? I haven't checked where all it is supposed to be used
but I see a definite difference in the menu links at the top?
(e.g. serif vs san serif?) For a particularly noticeable example,
look at the T in Travel.

The links are Bookman Old Style, which I have installed, so I woulsn't
expect those to change for me. The black text in the largest box is
Copperplate Gothic, which I don't have installed. The strange thing is
that whether I allow the font download or not, IE renders that text with
Times New Roman -- and so does Firefox. Perhaps Win2K doesn't support the
..eot files used on this page, or perhaps I have some setting that prevents
their use.
 
Follow-up to my own post -- new comments at bottom.

The links are Bookman Old Style, which I have installed, so I woulsn't
expect those to change for me. The black text in the largest box is
Copperplate Gothic, which I don't have installed. The strange thing is
that whether I allow the font download or not, IE renders that text with
Times New Roman -- and so does Firefox. Perhaps Win2K doesn't support the
.eot files used on this page, or perhaps I have some setting that prevents
their use.

Well, I stopped too soon. It turns out that the COPPERP0.EOT file that
gets downloaded isn't a font file at file, but a 5-byte text file
containing the word "hello". No wonder it has no effect on the rendering
of the page. The other two .eot files downloaded at least contain binary
data, although I can't tell whether they're actuallly font data.

Copperplate Gothic is a commercial font which lacks lowercase letters and
looks very much different from Times New Roman.
 
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