Changing mode to IMO; Unable to Open Outlook

  • Thread starter Thread starter Jim Lynch
  • Start date Start date
J

Jim Lynch

My computer got a virus. After saving my data, I cleaned
the C: drive and reinstalled windows and Office2000

Duuring installation of Office inadvertantly hit corporate
mode rather than IMO mode.

Now I cannot get back to IMO and recover my personal
folders with all my data. In fact I can't seem to get
anywhere.

I tried: a) Uninstalling Office and reinstalling. Nope.
b) Uninstalling Outlook and reinstalling. Nope.

Currently, when trying to run Outlook, I get, "Unable to
open your email folders. Outlook could not start because
a location to send and receive email could not be found.
To add a location, such as a personal folder, double click
Mail icon in Windows Control Panel."

I tried going to the Mail Icon, but damned if anything I
tried worked.

This happened once before, about three years ago. I got
help and got things going again.

Does anyone have an answer?
 
Open Outlook. Under Tools->Options->Mail Services, click
on Reconfigure Mail Support. Make sure you have the
Outlook/Office CD handy.
 
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