Certain sites do not work properly

  • Thread starter Thread starter James Griffith
  • Start date Start date
J

James Griffith

Hi,

I am having problems with Windows XP Pro. Since a few days ago I have
been unable to log in to certain sites (e.g. Hotmail) or perform
certain functions in certain sites (e.g. Blogger). I either get a
"page cannot be found" or an "action cancelled" message. When I ran an
http sniffer on the connection I found that (e.g.) when I logged into
Hotmail, I would type in the password and then click on log in,
whereupon my PC would send a request to the server and then receive no
response, so keep on trying until it timed out.

Thinking this was an IE problem, I reinstalled IE (to no avail). I
also tried Mozilla and Opera, but they too failed giving an error that
fits with no response coming back from the server. I tried Windows
Update but it would not load the list of patches. [This makes me think
the problem is Java related, as the link on Windows update that fails
is a javascript call]. I fiddled around with installing a new Java VM,
and the settings in IE, and eventually that got Windows Update
working, but the patches did not solve the original Hotmail / Blogger
problem.

I have only had XP for about a month, and haven't installed very much
on it. I put the MSBLASTER patch on 2 weeks ago, so I don't see why
that would be the cause.

Does anyone have any ideas what might be the problem / and how to fix
it?

Best wishes,

James Griffith
 
I tried the responses on this thread (thanks for the suggestions) but
they didn't fix it. On another thread I found a link to this article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;813444#13

which has a number of fixes, and one of them (repeated below) worked
for me, so everything is now working.

Best wishes,

James Griffith

The fix that worked for me:

Register .Dll Files
Re-register the following .dll files:
Softpub.dll
Wintrust.dll
Initpki.dll
Dssenh.dll
Rsaenh.dll
Gpkcsp.dll
Sccbase.dll
Slbcsp.dll
Cryptdlg.dll

To do so:
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following lines and press ENTER after
each line:
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

Click OK when you receive the message that DllRegisterServer in
FileName succeeded.
Type exit to quit Command Prompt.




Jessica said:
I am having the same problem that James is having. I
cann access all insecure sites, but the minute I try
accessing any site that is secure (such as Hotmail,
various bank account pages, university pages with log-on-
ability) I get a message that the page cannot be
displayed DNS error stuff. I have no idea how to fix
this and tried the suggestion that Steve made, but that
didn't seem to do anything either. If you have
suggestions please help!!
Thanks!
Jessica
-----Original Message-----
[email protected] (James Griffith) said:
Hi,

I am having problems with Windows XP Pro. Since a few days ago I have
been unable to log in to certain sites (e.g. Hotmail) or perform
certain functions in certain sites (e.g. Blogger). I either get a
"page cannot be found" or an "action cancelled" message. When I ran an
http sniffer on the connection I found that (e.g.) when I logged into
Hotmail, I would type in the password and then click on log in,
whereupon my PC would send a request to the server and then receive no
response, so keep on trying until it timed out.

Thinking this was an IE problem, I reinstalled IE (to no avail). I
also tried Mozilla and Opera, but they too failed giving an error that
fits with no response coming back from the server. I tried Windows
Update but it would not load the list of patches. [This makes me think
the problem is Java related, as the link on Windows update that fails
is a javascript call]. I fiddled around with installing a new Java VM,
and the settings in IE, and eventually that got Windows Update
working, but the patches did not solve the original Hotmail / Blogger
problem.

I have only had XP for about a month, and haven't installed very much
on it. I put the MSBLASTER patch on 2 weeks ago, so I don't see why
that would be the cause.

Does anyone have any ideas what might be the problem / and how to fix
it?

Best wishes,

James Griffith
Click to expand...

The problem could be caused by bad entries in the Hosts file. To edit
the file, enter this command in the Start | Run box, making sure to
include the "." at the end of the command:

notepad C:\Windows\System32\Drivers\Etc\Hosts.

If you find lines with the names of the sites that you can't access,
delete those lines, save the file, and try again.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
.
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