cdrom error

  • Thread starter Thread starter Luigi
  • Start date Start date
L

Luigi

After installing some burning software, each time pc boots up I get an
Administrator Alert stating "Failed to configure cdrom drive". both my
drives are not detected in windows. Device manager says registry might be
corrupted. I tried several reboots, removing from device manager and then
adding hardware, nothing works. Please help.

Louie
 
After installing some burning software, each time pc boots up
I get an Administrator Alert stating "Failed to configure
cdrom drive". both my drives are not detected in windows.
Device manager says registry might be corrupted. I tried
several reboots, removing from device manager and then adding
hardware, nothing works. Please help.

Louie

See Technet article Q270008
Here are the revelant parts:

Method One
Remove the Upperfilters and Lowerfilters values completely from
the
following registry key:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
\{4D36E965
-E325-11CE-BFC1-08002BE10318}
NOTE: If you are getting a code 39 message, it may be that
additional third-party filter drivers were added to UpperFilters
and LowerFilters values in addition to Adaptec filter drivers. In
that case, you may try to remove the non-Adaptec filter drivers
first, leaving the Easy Creator filters in place to see if the
Code
39 goes away. If you still receive an error code 39, 32, or 31
message, remove the Upperfilters and Lowerfilters values
completely
in the preceding key.


Restart your computer.

You may have to reinstall your CD burning software after this.



Required Disclaimer:
The opinions expressed herein are my own and are NOT those of my
employer.
--
Bill Simeon MCSE
NCR HAGSC
When I die, I want to go peacefully, In my sleep, like my
grandfather.
Not screaming, like the passengers in his car!
(e-mail address removed)
 
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