CD-RW not ejecting

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Guest

Have been using CD-RW disks and now they wont eject. MS has problem listed as #816736 with a fix but can't find it and have been unable to reach MS on line.
 
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.

Ref: http://support.microsoft.com/default.aspx?scid=kb;[LN];816736

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
 
Have you tried right clicking on the drive within my computer and clicking
on eject. It worked for me
Rob
ut1up4me said:
Have been using CD-RW disks and now they wont eject. MS has problem
Click to expand...
listed as #816736 with a fix but can't find it and have been unable to reach
MS on line.
 
Try this:
You might want to power down first.
Straighten a paper clip and stick it in the little hole on the front of the drive,
push until drive opens. Keep your hand out of the way of the drive drawer.
 
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