If you right click on my computer, select properties and select the hardware
tab.
Select the Device Manager button and look at the DVD/CD-Rom drives.
How many DVD/CD drives do you physically have i the tower case?
You should have the same ammount of drives in device manager.
Do you have a yellow exclamation mark against the DVD/CD drive?
if so the drive is not installed correctly. try uninstalling the DVD/CD
click the drive to select it and select uninstall from the menu (Monitor
with an X through it)
Reboot you system and see if it re-enables itself.
Another thing to try is see if the drive works in dos, start the system
using a windows 98se boot floppy disk, see if the drive has been detected
and is operating. If you dont have a bootdisk, download this utilty to
create one.
http://www.mbhs.edu/~jaosborn/boot98se.exe
if your system will not boot from a floppy disk you will have to set the 1st
boot device in bios to boot from floppy.
if you are not sure how to do that see here.
http://www.infopeople.org/resources/security/workstation/bios.html
If you dont get or have not got a drive being detected you may have a loose
cable in the case. Open the case carefully and check for loose cables on the
DVD/CD drive, there should be 1 power and 1 IDE cable connecting to the
motherboard.
Do you have a light on the front of the DVD/CD?
if not you may have a faulty DVD/CD drive, in which case it would need
replacing. Quite an easy task but please be careful.
A good site to look at for instructions is here
http://www.fonerbooks.com/r_cd.htm
Post back with details of how you get on,
--
Regards
John
MCP Windows XP Professional