Brenda Hébert said:
Mr. Pegasus,
I have been having the same problems. I had Windows Me, the CD-RW (Iomega
ZipCD 650) worked fine under Windows Me. I upgraded to XP, and it worked
fine for about 4 days, then all of a sudden it stopped reading the CD-RW. I
checked Device Manager, it said that the drivers were corrupt or missing. I
also ran a CD lens cleaning CD a few times (it didn't play it, when I put a
CD in the drive, it spins for about 30 seconds, then quits, so I thought if
it was dirty, maybe it would clean it off after a few tries -- still no go).
Just to make sure it wasn't the Iomega drive, I bought a new CD-RW (LG
Electronics 52x32x52x CD-RW), still the same problems. I consulted the LG
Electronics website for new drivers, they state the drive uses the generic
drivers on the XP DISK -- but without a working CD drive, I can't get them
OFF the XP disk. I went to a friend's house who operates XP and is not
having any CD drive problems. I checked the drivers they had loaded from the
Device Manager, copied them onto a floppy and copied them onto my HDD
exactly where they were on the other computer. They overwrote the same
driver files I had on my computer. Still no go. Device Managers says it
could not install the CD-RW because the drivers are missing or corrupt. I
have no viruses on my computer.
I tried your instructions.
- Is Windows unable to read any CD, or just some CDs? It was not able to install the CD-RW
because the drivers are "corrupt or missing" (according to Device Manager), so no it does not
read ANY CDs. It does not show up in My Computer, either.
- Have you tried original CDs (rather than copied CDs)? I have tried program CDs, music CDs,
home-burned music CDs, game CDs. Nothing works. The CD-RW blinks the busy light on and off 2 or
3 times and then stops responding.
- Can you play music CDs? No. I cannot play ANY CD.
- What exactly is the message you get when you try to copy a certain file from the CD to the
hard disk? I cannot do ANYTHING with the drive. I cannot copy any file
from the CD-RW to the hard disk because Windows XP will not read ANYTHING in
the CD-RW.
- When you boot with your Win98 boot disk, can you copy that same file to
floppy disk? When I booted the computer using a Windows Me boot disk the
CD-RW works fine. I was able to copy a file to the floppy disk from a CD.
I cannot get the proper drivers off of the XP CD because my CD-RW doesn't
work. Every site I visit states that the drivers are on the XP CD, no one
seems to think, "Hey! If the CD drive doesn't work, MAYBE they can't get the
drivers OFF of the CD!" Sorry if I sound a bit frustrated, but I am.
Apparently this isn't an uncommon problem with XP because there ARE a lot of
people messaging about non-functioning CD drives.
Your report suggests that your CD works and that there is a problem with its
drivers. I would now do this:
- Launch WinXP
- Open the Device Manager (Control Panel / System)
- Open the CD ROM device
- Open "Driver / Driver Details"
- Make a note of every driver file name.
- Boot the machine with your Win98 boot disk.
- Copy the relevant driver files to floppy disk.
Example: If you need cdrom.sys, then type
this command:
copy d:\i386\cdrom.sy_ a:\
- Launch WinXP
- Copy the driver files into a folder such as c:\CDDriver
- Get back to the Device Manager as before, and re-install
the CD driver. The files are now located in c:\CDDriver.
Your feedback to this forum would be appreciated.
