cd rom drive disappeared unable to load drivers

[Donna]

Hi! I've got an issue on my laptop. The CD ROM drive has disappeared under
"my computer", and when I use device manager to troubleshoot why, it shows
the cd rom drive with a yellow colour and an exclamation point. The
explanation give is that "windows is unable to load the driver". I recently
installed an IPOD shuffle/Itunes/quicktime on the pc and wonder if this
caused it. I did do a backup of everything before installing. I'm familiar
with restore of Windows ME where it just restores the registry. Does Windows
2000 have a function like this? Is that what the "state" restore is? This
is my work laptop that I use every day, so I've got to be very careful here!

 

[Bob I]

The error code would be helpfull

Cannot Access CD-ROM and "Code 31" Error Message in Device Manager After
You Remove Adaptec Easy CD Creator from Your Computer
http://support.microsoft.com/kb/270008/en-us

 

[Donna]

Yes it was error code 31 .... I'll give this a try.
thanks