tina9900 said:
I removed them in the device manager and rebooted and it told me that
new hardware was installed but when I go to my computer they are not
there and they are not working still.
If they are not showing in my computer, yet still appear in the device
manager with exclamation points, try this, it works most of the time for me.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system.
Microsoft cannot guarantee that you can solve problems that result from
using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this behavior, follow these steps:
1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor.NOTE: After you remove the Upperfilters value
and the Lowerfilters value, if you notice lost functionality in a
particular program, such as CD recording software, you may need to
reinstall that software. If the problem recurs, consult with the
software vendor for assistance.
7. Restart your computer.
This was pulled directly from Microsofts website.
Wheats