cd/dvd

  • Thread starter Thread starter cleanman
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cleanman

my cd/dvd player just stopped working. I'm 2 months past my 1st year and of
course Compaq suggest a 176.00 replacement device. I tried deleting upper and
lower filters, uninstalling/reinstalling hardware, nothing seems to work. Any
suggestions???? desperate!!
 
cleanman said:
my cd/dvd player just stopped working. I'm 2 months past my 1st year and
of
course Compaq suggest a 176.00 replacement device. I tried deleting upper
and
lower filters, uninstalling/reinstalling hardware, nothing seems to work.
Any
suggestions???? desperate!!
Click to expand...


Can you provide detailed symptoms? "Stopped working" is pretty vague.
If the drive is toast, you might try searching for a 3rd party replacement.
Depending on the age of your Compaq (I'm assuming it's a laptop?), the
drives have become somewhat generic. If it's a desktop and your drive is a
standard 5 1/4" form factor. Replacement/upgrade will cost you a small
fraction of the Compaq quote.

Slim drives:

http://www.newegg.com/Product/Produ...N=2010100005+1036508690&name=Slim+Combo+Drive

Standard drives:

http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010100005+1036506653&name=DVD+Burner
 
When I pull up the hardware, it says the device is working, Icheck for
updates and receive message that the latests updates have been installed. Yet
the system does not recognize any cd or dvd that is loaded. (ex.. with dvd
inserted into drive, I pull up dvd play and ecieve message to insert dvd. yet
again my system says this device is working properly. What gives???

cleanman
 
Troubleshooting tip:
Get an USB external cd/dvd burner, plug it in and see if that works. If it
does then that eliminates blaming the Vista OS and trying to reconfigure
files, etc. The device manager might recognize the dvd drive which means that
the computer and the external device (dvd burner) are communicating. But it
doesn't necessarily mean that the dvd has the abiltiy to burn anymore.

If this is a laptop we're talking about, and if you've burned 100+ dvd's
and cd's, then the burner is most likely toast. The DVD burners in laptops
are not very hardy.
 
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