cd/dvd driver problems

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Guest

I have a compaq presario 5700t that I just recently upgraded to xp from 98. my problem is: the system does see the devices in device manager but with a yellow bang,in my computer the system does not report any of my cd or dvd rom drives, I try to reinstall the drivers but does not solve problem,the drivers it uses are the ones recomended by xp. I have tried to find additional drivers but have had no luck. any help would be appreciated. Thanks Bob
 
Hi

First, update the BIOS and chipset drivers from HP website for your compaq model
Also download the latest XP drivers for your machine and save them to a floppy disk

Secondly, perform a clean install of XP instead of upgrade. Backup your important data files first if they are not stored on other drives otherthan the C drive

Pete


----- bneal wrote: ----

I have a compaq presario 5700t that I just recently upgraded to xp from 98. my problem is: the system does see the devices in device manager but with a yellow bang,in my computer the system does not report any of my cd or dvd rom drives, I try to reinstall the drivers but does not solve problem,the drivers it uses are the ones recomended by xp. I have tried to find additional drivers but have had no luck. any help would be appreciated. Thanks Bob
 
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