CD/DVD Drive Not Seen by Windows

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G

Guest

I have a new notebook computer w/ Windows MCE on it. I repartitioned and
reinstalled MCE when I got it. I have all of the Windows Updates. I'm not
sure when it happened, but at some point after the install, Windows decided
it knows nothing of the CD/DVD drive. It doesn't show up in Explorer or in
Device Manager. The drive is recognized in the BIOS, and I have confirmed
that it works just fine. (I can boot from the Windows setup disc just fine;
I'd just rather not have to reinstall if I don't need to.)

I followed the instructions here:
http://support.microsoft.com/default.aspx/kb/320553/en-us
but that appears to be just if it is lost from Explorer but is still
recognized in Device Manager. And yes, I've scanned for updated hardware
countless times now. :(

Anybody have any ideas on this? I'm really at a loss...

Thanks in advance for any help!
 
If the laptop is new, I suggest you contact the OEM's Tech support and ask
them how to restore your recovery partitions, that may have inadvertently
been destroyed when you repartitioned your HDD..
Cheers
j;-j
 
The laptop is new, but there are no recovery partitions... The drive was
wiped and followed with a fresh install of MCE. (I have the disc, and *can*
do another install if need be, I was just hoping that there might be a way to
tell Windows to remember that there's a DVD drive there w/o going through a
reinstall.)

It just seems like there was a software issue somewhere that caused Windows
to lose/ignore the drive, and there should be some sort of software fix to
restore it. Hrm...

Thanks again...
 
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