CD drive stops working after new XP install

  • Thread starter Thread starter Zoltan K.
  • Start date Start date
Z

Zoltan K.

I recently reinstalled XP with SP2 and all the downloaded updates. Now when I
put a CD in either my CD reader/writter or DVD reader/writter it is not
recognized. The drives spin and lights blink but nothing else happens. There
has been no change in my hardware since I last had a functioning system and
both drives worked properly. The reason I reinstalled XP was because
checkdisk ran and "fixed" my system drive so well that most of it was
corrupted and unuseable.

I've run the troubleshooter, removed and reinstalled the hardware through
the device manager all to no avail. If anybody has any suggestions how to fix
this I'd really appreciate it because it's a real pain to have to use the
reader in my laptop over my LAN.

Thanks
Zoltan
 
What is the status of the drives when viewed in Device Manager? Did you
reinstall all the drivers for your motherboard when you reinstalled XP?
 
Bob:

Both drives show status as working properly and the drivers for the LiteOn
CD drive are part of the XP package. This isn't the first time I've had to
reinstall XP but it is the first time this has happened. I can't swear to it
but I'm fairly sure the drives worked at some point after the installation
but then quit when I installed something else or an update was installed.

Zoltan
 
AH! Yes, installing certain 3rd party software DOES break the drives in
XP. So the question is WHICH software did you install? HP scanjet?
Roxio? Zone Alarm? Norton AutoProtect? Please review what all you put on
it.
 
Bob:

I have installed all the software (same versions) on the machine previously
with no problems and I haven't installed anything you list below. The closest
things are the drivers etc. for my Cannon scanner and Nortion Internet
Security 2007. One other thing when the system starts up I get an error
message about MOM.EXE failing to initialize. I have no idea what it is but
there are copies of it in "E:\Program Files\ATI
Technologies\ATI.ACE\Core-Static\mom.exe" and
"E:\WINDOWS\Prefetch\MOM.EXE-03DBA3E3.pf". Since it's for my video card I
doubt it has anything to do with the proble.

Zoltan
 
Bob:

I don't think it's Norton because I've disabled it by removing its' startups
and then rebooting. Still can't access the drives with it disabled so I'll
give "Removing Upper and Lower Filters" a try and let you know the results.

Zoltan
 
Bob:

Second reply. I think I may have omitted some vital information. the reason
checkdisk ran originally is because it appears my system drive may be
failing. The S.M.A.R.T. data for the drive shows what appears to be a high
error rate and when I boot the system I heve been getting an error message to
the effect that MOM.EXE failed to initialize properly. That message didn't
appear today and one of the CDs worked. It would appear the disk is dying and
needs to be replaced which will happen next week. If the problem returns
after I've installed the new drive and put the OS on it I'll post another
thread.

Thanks for your input and time.
Zoltan K.
 
In light of the new info, I would quickly get the HD diagnostic utility
from the HD manufacturers web site and check the drive. If in fact it is
 
Bob:

FInally able to get back to you. I'm now running from a new install on a new
harddrive which allows me to reply to you, the old wouldn't because of
glitches. I tried the manufacturers (Seagate) diagnostic which failed to work
on my SATA drive after I had already ordered a replacement. I bought a
WesternDigital this time because this was the second Seagate drive that
failed WAY to soon. Thanks for your help.

Zoltan
 
Bob:

I'm not sure you monitor this thread anymore but in case you do...

I replaced my system disk and reinstalled most of my software yet again. The
problem has resurfaced, except now the CD will occasionally read a disk. It
shows as OK in the device manager and CDCheck shows it to be not ready (error
code 21). Usually all that happens when I insert a disk is the light on the
drive blinks for a bit and then stops without spinning up the disk. Very
occasionally the disk will spin up and be readable but this is rare.

Another thing that may or may not mean anything is that I was unable to
reply to your last post using IE7, I had to install the Opera browser to post
this reply.

Any further thoughts?

Zoltan K.
 
That sounds like a hardware issue with the drive itself, consider
replacing it. As to the Internet Explorer issue, I don't use version 7,
but if you were using that "web interface" access to the group, it could
have been the "server" end as well. I only use a newsreader.
 
Bob:

What is the name of the newsgroup in the reader? I use Agent for email and
newsgroups but can't locate this group in it even after refreshing the list.

On the drive issue it reads every time I try to boot from it from the BIOS
also I have a Memorex DVD drive that has the same problems so I question the
hardware issue. One thing that occurs to me is that I've installed the ATI
multi-media stuff that came with my video card and it has some CD apps as
part of it, I wonder if they could be interfearing? I installed it from the
CD drive by the way.

Zoltan
 
the name is
microsoft.public.windowsxp.hardware

here is a news reader link to it
news://msnews.microsoft.com/microsoft.public.windowsxp.general

and here is a listing of the public groups MS provides
http://aumha.org/nntp.htm
 
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