CD Drive Not Working

  • Thread starter Thread starter BoBar
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BoBar

Last week my CD drive was working perfectly. Today I inserted a disk (which
I have used before) and the drive doesn't work, it doesn't even show up.
Have I done something? Or is Vista messing me up. What should I do?
 
ok, lets try this again. Last week when I put a disk into the cd drive it
worked. Today I put a disk in the drive and I get nothing. The cd drive
starts to run but then stops. There are no third-party installing software
that I know of. The only thing I did was to delete my old copy of COrel
photo suite to install the new Paint Shop Po Photo x2 which I got today.
 
Are we talking about a data disc or music disc? Does this disc work on other
computers? Do other discs work with this computer? Can you burn data to a CD
using this Cd drive? Does C: recognize the existence of the CD drive?

oscar
 
Hi,

I understand that. What I'm asking is can you see the optical drive in
Windows Explorer? Device Manager? Disk manager?

Whether or not it appears in each of these tools can help define exactly
where the problem lies. In the meantime, you might try the resolution steps
here, described in method 2 (it's the same in Vista as in XP):
http://support.microsoft.com/KB/314060

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
I have tried all types of disks, games, blank, data - after I close the drive
it starts to boot up and then stops. When I go into my computer system it
just shows the C drive and not the cd drive.
 
The acid test for an optical drive in most tech support is a bootable disk.
If the bootable disk don't boot, you likely have a drive problem.
If it do, then it's software.

If you have a Windows disk, try that.
You will have to make sure in the BIOS that the optical drive is accessed
before the HD.
 
Disk does not show up in windows explorer or disk manager. It does show up
in device manager and says it is working properly.
 
One last thing from me...

I've worn out a few CD/DVD drives. Twice, I've had CD/DVD drive symptoms
similar to yours and the tech support guys tried to fix the problem
(computers were under 1 year warranty so let them do it) by fixing the
registry or reloading drivers but the only fix was a new CD/DVD drive. There
is the possibility that your drive needs replacement. Hope not, but there's
always that possibility.

Good luck...

oscar
 
Rick - I did what you told me to do and it worked. Thanks. Now I have
another problem - the new PhotoShopPro program I just got will not completely
load onto the computer. It loads all the way to 100% but just before it is
suppose to complete, I get the message that there was a problem and the
program backs itself down. Is it still my computer?
 
I have cleared out teh temp folder but did not disable the antivirus
software. I just tried it again and got the following message: Error 1935.
An error occurred during stallation of assembly component
{97F81AF1-OE47-DC99-AO1F-C8B3B9A1E18E
HRESULT: 0X800736B3

PS - Rick you have been very helpful. I only use this computer to do
pictures and games and small accounting work. Nothing big.
 
Hi,

Try this: Click start and type services.msc, then hit <enter>. Scroll down
to the Windows Installer service and click on it, then click "stop" in the
left column. Close the services dialog and restart the installation.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Well, I found the windows Installer and clicked on it - I was not given a
choice to "stop" it - only thing in the left column was the description - no
choice given to stop or start.
 
Hi,

It would try running the setup as administrator (open the disk in Windows
Explorer, locate the setup.exe file, right click it and use 'run as
administrator'). Otherwise, you will need to contact support for the program
itself, as I'm not familiar enough with it to assist you further.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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