Windows XP cctrust.dll problem...HELP PLEASE?

[fool_on_the_hill73]

I continually receive a prompt saying that "This application has failed to start because cctrust.dll was not found. Re-installing the application may fix this problem"

It also appears that my anti virus software is switched off, though i'm unsure whether the two things are related.

I would be very grateful to anyone who could help me remidy this problem?

Kind Regards
Fool_On_The_Hill73

 

[Ian]

Which anti-virus software do you have, and when does the prompt appear - is it when you load a certain application or just constantly throughout the windows session?

Actually, let me guess - Norton Anti-Virus? If it is I'd really suggest using something else!

 

[muckshifter]

Ian, you is correct ...


One will need Symantec's clean-up tool to rid you of the Norton virus.

I'm guessing that you either do have a nastie of some sort, that has turned off Norton AV or Norton has gone on a coffee break.

More info is needed please.

https://www.pcreview.co.uk/forums/thread-3048995.php