CAUTION

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G

Guest

after upgrading to Vista Home Premium, I lost use of my printer, a Dell,
there is no software driver upgrade available on the Dell website, the
installation disk will no longer install the printer, my copy of Adobe
Premier Elements will no longer work also, due to a registration error, it's
a legal copy with all documentation and key code, before you upgrade, be
ready for many hours of wasted time.
 
EDDIE G said:
after upgrading to Vista Home Premium, I lost use of my printer, a Dell,
there is no software driver upgrade available on the Dell website, the
installation disk will no longer install the printer, my copy of Adobe
Premier Elements will no longer work also, due to a registration error,
it's
a legal copy with all documentation and key code, before you upgrade, be
ready for many hours of wasted time.
Click to expand...

Did you run the Upgrade Advisor before hand?

Adobe Premier probably just needs to be run with admin privileges. Other
than that make sure to get the compatibility update that was pushed over
Windows Update two days ago, I think I remember seeing some Adobe software
on the list.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*
 
or... be intelligent enough to do the research FIRST and find out what
software/hardware you might have that wont yet work with vista. YOU wasted
your time because you were dumb. dont blame the OS
 
Eddie--

I am sorry for your time, but I can't believe that Dell hasn't gotten a
Vista print driver given the time and effort they have devoted to Vista.
Try on the Dell Vista site, and also try adding new hardware and see if a
printer that will work for the Dell isn't among the 19,500 that Jim Allchin
boasted ship with the Vista DVD.

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

http://support.dell.com/support/top...t/vista_support/en/vista_main?c=us&l=en&s=gen

Also the Dell groups have excellent support--much better than their
contracted support in India (but almost anything would be and MSFT uses the
same type of lousy contracted support in India only they use Convergys of
Ohio Minimum waged butts in seats).

http://www.dellcommunity.com/supportforums/board?board.id=vista

Good luck (I'd be really surprised if you can't find a driver for that
printer and the first link I'd use is to post on the Dell Vista forum--in
the best category--usually you'll get a fast competent answer and you didn't
name your printer).

CH
 
That's a bit harsh Troy because drivers as you know are becoming available
every day from the companies that should have had them out months ago. They
had the code. Also MSFT update is adding to the 19,500 drivers every day
that Vista shipped with as manufacturers (both hardware and software) make
them available to MSFT.

CH
 
EDDIE G said:
after upgrading to Vista Home Premium, I lost use of my printer, a Dell,
there is no software driver upgrade available on the Dell website, the
installation disk will no longer install the printer, my copy of Adobe
Premier Elements will no longer work also, due to a registration error,
it's
a legal copy with all documentation and key code, before you upgrade, be
ready for many hours of wasted time.
Click to expand...



As Chad said, it is very likely that Dell has Vista drivers fro your printer
if it is quite new.

Also, you should check for updates for your software before ranting. There
is an update for Premiere Elements 3.0 for Vista compatibility, and it took
less than a minute to find it.

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3565

ss.
 
EDDIE G said:
after upgrading to Vista Home Premium, I lost use of my printer, a Dell,
there is no software driver upgrade available on the Dell website, the
installation disk will no longer install the printer, my copy of Adobe
Premier Elements will no longer work also, due to a registration error,
it's
a legal copy with all documentation and key code, before you upgrade, be
ready for many hours of wasted time.
Click to expand...

I cannot help with the printer problem, but maybe with the Adobe Elements
issue. I had the same problem with registration, but found if you run the
program the first time in administrator mode (right click run as
administrator) then the registration kicks in and is accepted.
 
whether or not you think drivers SHOULD be available doesnt make them
available. and when you can find this out by doing a little research, you
would imagine people are smart enough to do this.
 
after upgrading to Vista Home Premium, I lost use of my printer, a Dell,
there is no software driver upgrade available on the Dell website, the
installation disk will no longer install the printer, my copy of Adobe
Premier Elements will no longer work also, due to a registration error,
it's
a legal copy with all documentation and key code, before you upgrade, be
ready for many hours of wasted time.
Click to expand...

How old is the printer? Older printers and often times scanners even when
not old are not supported by their manufacturers for drivers when a new OS
comes out. Same thing happened with the transition for win9x to XP. I have
a very nice NEC laser printer that is over 5 years old. Originally used it
on Windows NT, then in XP where I used the NT driver because the XP built in
driver had less functionality. It still works great, but no driver for
Vista. NEC gives the standard line. It's older hardware no longer
supported.

If your printer is newer, it may just be a matter of time before DELL
releases a Vista driver for it. Contact Dell about the new driver and if
they are not going to provide one, ask what other printer emulations can be
used. Sometimes a driver for a different model of printer will provide
basic functionality.
 
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