A
AJ DiBianca
As President of PCS (Personal Communication Systems,
Inc.) we manufacture software that is installed in
the "...Program Files/PCS" directory. Microsoft ASSUMES
that since this directory can also be created by a
program called "PC Spy" that the mere PRESENCE of this
directory indicates the presence of spyware. Wazzup with
that? How about some due dilligence in checking for the
presence of the actual executable by PC Spy before
recommending deleting all files (including TXT, DLL and
PDF files)? What if I worked for "Private Commercial
Shipping" and kept all my important documents in
the ".../PCS" directory - ZAP - gone in one fell swoop?
PLEASE MICROSOFT - FIX THIS BEFORE MORE OF OUR CUSTOMERS
CALL AND COMPLAIN THAT THE PRODUCTS THEY PURCHASE FROM US
HAVE BEEN UNINSTALLED BY YOU! If anyone with authority
reads this - PLEASE contact me directly (e-mail address removed).
Inc.) we manufacture software that is installed in
the "...Program Files/PCS" directory. Microsoft ASSUMES
that since this directory can also be created by a
program called "PC Spy" that the mere PRESENCE of this
directory indicates the presence of spyware. Wazzup with
that? How about some due dilligence in checking for the
presence of the actual executable by PC Spy before
recommending deleting all files (including TXT, DLL and
PDF files)? What if I worked for "Private Commercial
Shipping" and kept all my important documents in
the ".../PCS" directory - ZAP - gone in one fell swoop?
PLEASE MICROSOFT - FIX THIS BEFORE MORE OF OUR CUSTOMERS
CALL AND COMPLAIN THAT THE PRODUCTS THEY PURCHASE FROM US
HAVE BEEN UNINSTALLED BY YOU! If anyone with authority
reads this - PLEASE contact me directly (e-mail address removed).