Disabling the firewall and SpySweeper doesn't undo the settings in each
that might be causing the problem, Dan.
--
~PA Bear
Dan D. wrote:
I'll try that this weekend. I did try turning off my firewall
(Norton) and Spysweeper briefly but I still wasn't able to watch
videos.
Thanks,
Try Clean Boot troubleshooting to see if you can nail the
interfering application (e.g., firewall, AV app's security
settings, anti-spyware app).
Clean boot in Windows XP
http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP
http://support.microsoft.com/kb/316434
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org
Dan D. wrote:
Maybe this problem is related to another problem that I'm having.
I recently tried to view a video on msnbc.com and was told I had
to upgrade to media player 10 which I did. But then I still
couldn't watch the video. I've been going back and forth with msn
support trying to figure that out. They've sent me pretty much
the same list that you have plus a lot of other stuff.
After upgrading to media player 10 I have been able to watch video
from every other site that I've been to except msnbc.com until
this problem with the ms webcast. I have exactly the same browser
version at work and don't have the problem.
The one on your list that wasn't on msn's list was number 2. When
you say "some sites cannot detect the 128 bit encryption" maybe
that would explain why I'm having trouble with only these two
sites (that I know of so far). Except I would certainly think
that since both sites are run by Microsoft that wouldn't be a
problem.
The other thing on your list that was not on the msn list was
number
8. How do I know if the key is corrupt?
Thanks,
(Courtesey of MVP Mike Burgess) Several of these are known to
cause the problem:
1) Zone Alarm Pro [Private Header Info - enabled?]: Reset "Ad
Blocking" and "Cookie Control" to "medium" "Mobile Code
Control" = Off
2) Symantec (ISS\NIS) [Enable Browser Privacy - enabled] Active
Content - "Allow All Scripts To Execute". Problem: some sites
cannot detect the 128 bit
encryption Solution: Completely remove and reinstall NIS.
3) Any "ad blocking" software that blocks "http_referer" or
contains entries that are blocking access to the desired site.
4) HOSTS file that contains entries that are blocking access to
the desired site.
5) Cookie blocking software blocking "required" Cookies.
6) Pop-up blockers stripping header\url info.
7) WebWasher Standard Filter/URL Filter
8) Make sure the following Registry entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings] "User Agent"="Mozilla/4.0 (compatible; MSIE 6.0;
Windows NT
5.0
"
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org
Dan D. wrote:
When I try to watch a MS on-demand webcast I get a message
that says "MS IE
6.0 with SP1 and above is required to view the recording in
Live Meeting replay format.
When I bring up "About IE" the version is
6.0.2900.2180.xpsp_sp2_gdr.050301-1519. Next to "Update
Versions:" it has "SP2".
Do I have service pack 2 or not? If so why does the webcast
site think that I don't have SP1?
Thanks,
I thought the gods might be with me but