Can't use web mail with certain WinXP PCs

  • Thread starter Thread starter gregf
  • Start date Start date
G

gregf

There's a certain windows XP machine that when I try to access my
webmail (ms exchange from my work place), when I try to make or reply
to a message, the body area is filled with what looks like a broken
image, and I can't type in it no matter what I try. I have access to
other PCs that should have the exact same set up, and they work just
fine with my mail. What could be different about this PC, what should I
look for to fix this? I don't understand this at all, and I can't find
anything about it on the MS website.
 
It says that it's only for Win 98, ME, and NT, but I'm using XP.

Also, why does this not come installed with XP if it's needed? Why do
my other XP machines work fine with webmail already? Windows XP Pro is
Windows XP pro, isn't it?
 
Hi,

As Frank has stated, it may be damaged in the current installation.
Downloading 5.6 and reinstalling it should resolve the issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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