Ken said:
A friend of mine has an HP PC running XP SP1. Recently her PC doesn't
recognize her password upon login. It keeps coming back have you
forgotten
your password. She has been using the same password for 5 years and now
it
won't recognize it. She can login as guest just fine. Any ideas how to
restore her password?
You can try logging on with the built-in Administrator account and going to
Control Panel -> User Accounts to change the password. How you log on with
the Administrator account depends on what version of XP you have installed
on your computer.
XP Home Edition
To logon with the built-in Administrator account in XP Home Edition you have
to restart the computer and boot into Safe Mode.
To start in Safe Mode, reboot your computer and
start tapping the F8 key as soon as you see anything displayed
on the screen.
Keep hitting F8 until the Advanced Startup
Options menu appears.
Use the up and down arrow keys on your
keyboard to select Safe Mode.
Hit Enter.
Click on the Administrator icon.
Unless you changed it, the password should be blank.
XP Professional
Restart your computer.
If the Welcome screen is displayed, hit the Ctrl + Alt + Del key combination
twice.
This should bring up the Log on to Windows dialog.
Enter Administrator in the User Name box.
If you set up a password for this account, enter it now. Otherwise, leave
the password box blank.
If you're still locked out of your computer, take a look at these web sites
for information on creating a bootable CD that will let you reset passwords.
Offline NT Password & Registry Editor
http://home.eunet.no/~pnordahl/ntpasswd/
Ultimate Boot CD for Windows®
http://www.ubcd4win.com/howto.htm
Good luck
Nepatsfan
