Gracenote (FAQ)
Why did I get the message: "Open Socket Fail"?
This message is almost always related to the proxy settings used by the
player application that uses the Gracenote Media Recognition Service (not the
proxy settings of your browser)
Most player applications have some "Settings" window where you can set the
parameters needed to connect to the Internet through a proxy server. If you
are not using a proxy server, make sure these settings are not set up as if
you do. If you change the proxy settings, you may need to restart the player
application before they take effect.
If you can't find your player's proxy settings, or if they seem correct but
you are still having a problem, contact the developer of the player
application. If you need help locating the developer, there are links on our
player pages for most of our licensed developers, or look in the About box on
your application.
http://www.gracenote.com/music/
Using WMP, click on the Tools menu, click Options, and then click
the Network tab. This section covers the following options:
Streaming protocols and proxy settings
Configuring protocols
