Can't use contacts as email address book.

  • Thread starter Thread starter ReganJ
  • Start date Start date
R

ReganJ

I just gor a new laptop with Vista Business and Outlook 2007 with business
contact manager. I cannot get it to allow me to use my contacts folders as
email address books, the check box is grayed out. Also I cannot add any
names to my address book, I get an error message saying that I have to add an
address book to do that. When I go to add a new one it tells me that I cannot
have 2, plus I cannot delete the old one.

I am very confused. If anyone can help it would be much appreciated!
Thanks,
RJ
 
I just gor a new laptop with Vista Business and Outlook 2007 with business
contact manager. I cannot get it to allow me to use my contacts folders
as
email address books, the check box is grayed out.
Click to expand...

Your mail profile is damaged, probably by the method you used to migrate
your Outlook data. Create a new one.
http://www.howto-outlook.com/faq/newprofile.htm
Also I cannot add any
names to my address book, I get an error message saying that I have to add
an
address book to do that. When I go to add a new one it tells me that I
cannot
have 2, plus I cannot delete the old one.
Click to expand...

You cannot and should not try to add contacts using the address book
interface. Use the Contacts folder. The address book is just a view of
your address book-enabled Contacts folders. If you fix your mail profile,
chances are that will fix the address book service as well.
 
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