cant update windows

  • Thread starter Thread starter Guest
  • Start date Start date
liyaooo said:
i have problem updating... end up failing during installation.
wat can imdo?

Try turning off your anti-virus software and close down all programs
 
Hi liyaooo,

Locate the WindowsUpdate.log file under \Windows or \Winnt. Open it and
scroll to the bottom. Look at the error codes and compare them against this
site:
http://v4.windowsupdate.microsoft.com/troubleshoot/

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
An illegal copy would come back with an invalid product key message. This
sounds more like a conflict, the error codes in the update log should help.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
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